- Learn how to separate business logic from flow design for cleaner, scalable architecture

- Discover how to connect Cognigy to external APIs, databases, and backend systems

- Explore best practices for modular design, service calls, and building maintainable agents

- This course is free to take and included as part of the Cognigy Mastery Certification Program

- 1

- Overview and Retrieve Contact
  
  - HTTP Request Overview
  
  - Schedule Appointment - Part 1
  
  - Schedule Appointment - Part 2
  
  - Latency & Environment Variables
  
  - oAuth2
  
  - Extensions
  
  - Integrating a Business Layer Knowledge Check
  
  - Your Feedback