- Learn how to design, configure, and scale AI Agents across multiple languages and regions

- Understand language routing, translation strategies, and how to maintain consistent experiences across channels

- Explore best practices for managing multilingual flows, fallback behavior, and localization

- This course is free to take and included as part of the Cognigy Mastery Certification Program

## Course Outline  
- 1  
  - Introduction to Multilingual AI Agents  
  - The User Experience Challenge  
  - Designing a Smart Digital Language Entry Point  
  - Voice Experience and Proactive Language Detection  
  - Explicit Language Selection  
  - Static Output  
  - Locales - When and Why to Use Them  
  - Knowledge Check  
  - Your Feedback