- Learn how to deploy AI Agents to voice platforms like telephony systems

- Understand voice-specific design principles, including audio UX and natural-sounding interactions

- Discover best practices for call control, speech-to-text, and text-to-speech integration

- Build experiences that feel fluid, fast, and natural across both digital and voice channels

- This course is free to take and included as part of the Cognigy Mastery Certification Program

- 1

- Introduction to AI Agents for Voice

- Messaging and Voice Gateway

- Word Error Rate and Latency

- Language Support and Accents

- Speech Synthesis - Creating Natural Sounding Voices

- Markdown

- Voice Gateway Configuration

- Call Completion and User Input Timeouts

- DTMF and Barge In

- API Calls and Conclusion

- AI Agents for Voice Knowledge Check

- Your Feedback