- **Learn from the leaders in Agentic AI** and build smarter, self-directed customer experiences with the platform setting the industry standard.

- **Go Beyond the Basics** by developing real-world skills in automation, orchestration, and AI agent design used by global leaders.

- **Accelerate your impact** with expert-led training that turns knowledge into measurable business results.

### Cognigy Mastery Certification Program
The Cognigy Mastery Certification Program is your path to becoming a Cognigy expert. Through hands-on courses, you’ll learn to build, scale, and optimize AI Agents for real-world use cases, developing the skills to lead in Conversational AI.

### Courses
1. **Cognigy Project Management**  
   **Various**  **Free**  
     
   [Link](https://academy.cognigy.com/courses/project-management)

2. **AI Agents for Cognigy Users**  
   (2)  
   5.0 average rating  
   **1 hour**  **Free**  
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   [Link](https://academy.cognigy.com/courses/ai-agents-for-cognigy-users)

3. **Cognigy Foundations (2025)**  
   **Various**  **Free**  
     
   [Link](https://academy.cognigy.com/courses/FoundationCourse)

4. **Building With AI Agents - A Complete Walkthrough**  
   **Various**  **Free**  
     
   [Link](https://academy.cognigy.com/courses/building-with-ai-agents-a-complete-walkthrough)

5. **Mastery Track Course 1: Understanding the Message Lifecycle: How Cognigy Processes, Understands & Responds**  
   **Various**  **Free**  
     
   [Link](https://academy.cognigy.com/courses/mastery-track-course-1-understanding-the-message-lifecycle-how-cognigy-processes-understands-responds)

6. **Mastery Track Course 2: Integrating a Business Layer**  
   **Various**  **Free**  
     
   [Link](https://academy.cognigy.com/courses/mastery-track-course-2-integrating-a-business-layer)

7. **Mastery Track Course 3: Multilingual AI Agents**  
   **Various**  **Free**  
     
   [Link](https://academy.cognigy.com/courses/mastery-track-course-3-multilingual-ai-agents)

8. **Mastery Track Course 4: AI Agents for Voice**  
   **Various**  **Free**  
     
   [Link](https://academy.cognigy.com/courses/mastery-track-course-4-ai-agents-for-voice)

9. **Mastery Track Course 5: Analytics**  
   **Various**  **Free**  
     
   [Link](https://academy.cognigy.com/courses/mastery-track-course-5-analytics)

### Testimonials
- **Alice**, Conversation Designer @ CGI  
  "Love it. Love that there is a free try account so I can follow along."

- **Gary**, Senior Account Executive @ Roth Automation  
  "It’s a game changer for businesses! Short enough that it wasn't too detailed and long enough to get a good foundation."

- **Thomas**, Technical Solution Architect / RPA & Intelligent Automation Lead Consultant @ Deloitte  
  "Cognigy' s academy training portfolio is wide enough yet detailed and covers all aspects to ensure comprehensive knowledge of the entire Cognigy platform."

- **Manuel**, IT Digital Transformation @ Avaya  
  "This tool has helped me get a new position in my company. It's easy to use, easy to understand and has unlimited capabilities."