Conversational AI & Automation Blog | NiCE Cognigy | Dominik Seisser

Dominik Seisser

Head of AI at Cognigy

The Next Generation of Chatbot is a Proactive Agent

Dominik Seisser, Cognigy’s Director of AI, talks about how AI is breaking new ground to address critical use cases that will shape the future of customer interaction and support.

Cognigy's Innovation Pillars: Powering Our Research-Driven Product Strategy

Innovation is at the core of a company's competitiveness. Driven by R&D, it is a process that determines how companies can leverage cutting-edge technology to ensure their products meet the evolving demands of the market.