# Dominik Seisser

Head of AI at Cognigy

## [The Next Generation of Chatbot is a Proactive Agent](/content/blog/the-next-generation-of-chatbot-is-a-proactive-agent/index.html)

Dominik Seisser, Cognigy’s Director of AI, talks about how AI is breaking new ground to address critical use cases that will shape the future of customer interaction and support.

## [Cognigy's Innovation Pillars: Powering Our Research-Driven Product Strategy](/content/blog/cognigys-innovation-pillars/index.html)

Innovation is at the core of a company's competitiveness. Driven by R&D, it is a process that determines how companies can leverage cutting-edge technology to ensure their products meet the evolving demands of the market.