Miriam Schröder

Miriam Schröder is a highly skilled professional with a background in computer science. After starting her career as an IT Consultant, she has grown to become a Senior Sales Engineer at Cognigy, where she specializes in innovative technology solutions. Her expertise lies in the fields of Artificial Intelligence and Conversational AI, reflecting her deep passion for advancing intelligent communication systems. Miriam’s unique blend of technical expertise and business acumen makes her a key asset in driving digital transformation and delivering cutting-edge AI-driven solutions.

Generative AI in Enterprise Contact Centers

If you’re involved in any form of contact center management, you know that information is incredibly valuable....