# case studies Blog

## [CGI & Cognigy: Together for Exceptional Customer Service](/content/blog/shaping-the-future-of-ai-service-how-cgi-and-cognigy-deliver-real-world-results-with-agentic-ai/index.html)

Niklas Bläsing leads the Data & AI practice at CGI Germany, where he and his team advise enterprises on ha...

## [How 1 Agent Handles 20 Million Calls a Year](/content/blog/how-1-agent-handles-20-million-calls-a-year/index.html)

Prepare to be amazed: the title of this blog is undeniably clickbaity, yet it's also 100% accurate. A single a...

## [Partner Spotlight: „Bucher + Suter“](/content/blog/partner-spotlight-bucher-suter/index.html)

We offer our customers a broad network of skilled local and global partners across a wide range of leading ind...

---

### Get your invitations to our quarterly Tech Update webinars — compact, demo-driven, and packed with everything that’s new in Cognigy.AI: updates, highlights, and releases.