# chatbots Blog

## [CGI & Cognigy: Together for Exceptional Customer Service](/content/blog/shaping-the-future-of-ai-service-how-cgi-and-cognigy-deliver-real-world-results-with-agentic-ai/index.html)

Niklas Bläsing leads the Data & AI practice at CGI Germany, where he and his team advise enterprises on ha...

## [Chatbots & RPA: the perfect co-workers](/content/blog/chatbots-rpa/index.html)

Chatbots are tasked with communicating with humans through a messaging interface, such as Facebook Messenger,...