## Documentation Index

Fetch the complete documentation index at: [/llms.txt](https://docs.cognigy.com/llms.txt)

Use this file to discover all available pages before exploring further.

The _Cognigy SaaS Service Health_ platform lets Cognigy SaaS customers access real-time and historical data on system performance. Within the platform, you can do the following:

- **Check Statuses by Product**. View the current status and daily performance metrics for each specific product offered by Cognigy. This information enables you to monitor the health of the services you rely on.
- **View Past Incidents**. Access detailed incident history to review past issues and their resolutions. This information helps you track the system reliability over time.
- **Subscribe to Updates**. Stay informed by subscribing to updates. You will receive notifications about system performance and incidents through your preferred communication channels.

## Availability

- Cognigy SaaS. The platform is available at [status.cognigy.ai](https://status.cognigy.ai/).

## Subscribe to Updates

To subscribe to updates, follow these steps:

1. Open the Cognigy SaaS Service Health platform.
2. In the upper-right corner, click **Subscribe to Updates**.
3. Select one of the following channels:
   - **Email** — get email notifications whenever an incident occurs or is resolved.
   - **Phone** — get text message notifications whenever an incident occurs or is resolved.
   - **Slack** — get incident updates and maintenance status messages in Slack.
   - **Atom or RSS Feed** — access incident updates via Atom Feed or RSS Feed.
4. Follow the on-screen instructions to complete your subscription.

## More Information

- [Overview](https://docs.cognigy.com/ai/administer/installation/overview)

Last modified on April 21, 2026.