## Description

This Node performs sentiment analysis on the most recent input and provides insights into the emotional tone (positive, negative, or neutral) of the last user inputs. This real-time analysis offers immediate feedback to human agents regarding the emotional tone of the customer within the Agent Copilot workspace. For instance, if the sentiment becomes negative during a conversation, the system can promptly alert the human agent to take appropriate action.

## Prerequisites

- Add a [compatible LLM](https://docs.cognigy.com/ai/agents/develop/gen-ai-and-llms/model-support-by-feature) and select the LLM in the [Generative AI settings](https://docs.cognigy.com/ai/agents/develop/gen-ai-and-llms/generative-ai).

## Parameters

| Parameter                 | Type          | Description                                                                          |
|---------------------------|---------------|--------------------------------------------------------------------------------------|
| Tile ID                   | CognigyScript | The ID that you created in the Agent Copilot configuration.                         |
| Sentiment Analysis Input   | Select        | The number of user inputs that should be analyzed by a model. You can choose whether you want to analyze the last input or the last 10 inputs. |

## Use Case

The Copilot: Sentiment Tile Node allows you to analyze a larger part of the conversation, extending beyond the user’s latest message. This Node helps provide a more objective conversation assessment and empowers the management of the customer’s overall impression.

## More Information

- [Copilot: Transcript Tile](https://docs.cognigy.com/ai/agents/develop/node-reference/agent-copilot/transcript-tile)
- [Copilot: Next Action Tile](https://docs.cognigy.com/ai/agents/develop/node-reference/agent-copilot/next-action-tile)
- [Copilot: Identity Tile](https://docs.cognigy.com/ai/agents/develop/node-reference/agent-copilot/identity-tile)
- [Agent Copilot Nodes](https://docs.cognigy.com/ai/agents/develop/node-reference/agent-copilot/overview)
- [Agent Copilot](https://docs.cognigy.com/agent-copilot/overview)