Play URL - Cognigy Documentation

Description

The Play URL Node lets you stream a sound file into the call. This Node is useful for playing advertisements, pre-recorded jingles, or other sound files for callers. It supports MP3 and WAV encoded files.

Parameters

Parameter Type Description
Media URL CognigyScript Accepts URL links to MP3 and WAV tracks. The URL should point to the storage location where you want to host it and doesn’t need to include the .mp3 or .wav extension. For example, https://abc.xyz/music.mp3 or https://audio.jukehost.co.uk/N5pnlULbup8KabGRE7dsGwHTeIZAwWdr. Make sure the file is publicly accessible.
Set Activity Parameters Toggle Enables parameters which will be valid for this activity only. The available parameters are:

More Information

Last modified on June 15, 2026