External NLU - Cognigy Documentation

External NLU Documentation

With external NLU, you can connect external NLU providers to your AI Agents, as well as use Intent reranking and Intent recognition to improve accuracy and flexibility.

NLU Connectors

Connect third-party NLU providers to enhance Intent recognition capabilities.
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NLU Connector Reference

Explore configuration details and supported providers for external NLU integration.
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Intent Reranking

Improve Intent accuracy by dynamically adjusting ranking based on confidence scores.
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External NLU Intent Recognition

Use LLMs for intent recognition to enable faster setup in complex workflows and reduce manual refinement.
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Last modified on April 21, 2026.