Localization - Cognigy Documentation

Restrictions

Limitations

How to Use

You can add, edit, and delete Locales in Manage > Localization. Also, you can copy their Reference ID.

You can view, create, edit, and delete Locales using the Cognigy.AI API.

Localize Flows

You can localize Nodes and Intents in the Flow editor after selecting a Locale in the top bar.

Switching a Locale during a Conversation

You can change a Flow’s Locale during a conversation using the Switch Locale Node.

More Information

Last modified on April 21, 2026.