Get Call Counter Metrics for the Organization - Cognigy Documentation

Get Call Counter Metrics for the Organization

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Get Call Counter Metrics

Request

GET /v2.0/callcounter

Example cURL Command

curl --request GET \
  --url https://api-trial.cognigy.ai/new/v2.0/callcounter \
  --header 'X-API-Key: <api-key>'

Example Python Code

import requests

url = "https://api-trial.cognigy.ai/new/v2.0/callcounter"

headers = {"X-API-Key": "<api-key>"}

response = requests.get(url, headers=headers)

print(response.text)

Example JavaScript Code

const options = {method: 'GET', headers: {'X-API-Key': '<api-key>'}};

fetch('https://api-trial.cognigy.ai/new/v2.0/callcounter', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

... (Additional examples omitted for brevity)

Response Codes

Example Error Responses

Bad Request

{
  "type": "Bad Request",
  "title": "Bad Request Error",
  "status": 400,
  "detail": "Validation failed. Missing payload.",
  "instance": "/v2.0/flows/5ce7c2d833ea1e04d7e6c432",
  "code": 1000,
  "traceId": "api--f84324f4-98eb-4f02-abdd-375a2e6c3c1f",
  "details": {}
}

Unauthorized

{
  "type": "Unauthorized",
  "title": "Unauthorized Error",
  "status": 401,
  "detail": "<string>",
  "instance": "/v2.0/flows/5ce7c2d833ea1e04d7e6c432",
  "code": 401,
  "traceId": "api--f84324f4-98eb-4f02-abdd-375a2e6c3c1f",
  "details": {}
}

Query Parameters

Response Structure

If successful, the response will contain:

{
  "items": [
    {
      "calls": 123,
      "duration": 123,
      "concurrentCalls": 123,
      "day": 123,
      "month": 123,
      "year": 123
    }
  ]
}

Authorizations