## Get Call Counter Metrics for the Organization

Fetch the complete documentation index at: [/llms.txt](https://docs.cognigy.com/llms.txt)

Use this file to discover all available pages before exploring further.

### Get Call Counter Metrics

#### Request

```
GET /v2.0/callcounter
```

#### Example cURL Command

```
curl --request GET \
  --url https://api-trial.cognigy.ai/new/v2.0/callcounter \
  --header 'X-API-Key: <api-key>'
```

#### Example Python Code

```python
import requests

url = "https://api-trial.cognigy.ai/new/v2.0/callcounter"

headers = {"X-API-Key": "<api-key>"}

response = requests.get(url, headers=headers)

print(response.text)
```

#### Example JavaScript Code

```javascript
const options = {method: 'GET', headers: {'X-API-Key': '<api-key>'}};

fetch('https://api-trial.cognigy.ai/new/v2.0/callcounter', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));
```

... (Additional examples omitted for brevity)

### Response Codes

- **200**: Success
- **400**: Bad Request
- **401**: Unauthorized
- **404**: Not Found
- **500**: Internal Server Error

### Example Error Responses

#### Bad Request
```json
{
  "type": "Bad Request",
  "title": "Bad Request Error",
  "status": 400,
  "detail": "Validation failed. Missing payload.",
  "instance": "/v2.0/flows/5ce7c2d833ea1e04d7e6c432",
  "code": 1000,
  "traceId": "api--f84324f4-98eb-4f02-abdd-375a2e6c3c1f",
  "details": {}
}
```

#### Unauthorized
```json
{
  "type": "Unauthorized",
  "title": "Unauthorized Error",
  "status": 401,
  "detail": "<string>",
  "instance": "/v2.0/flows/5ce7c2d833ea1e04d7e6c432",
  "code": 401,
  "traceId": "api--f84324f4-98eb-4f02-abdd-375a2e6c3c1f",
  "details": {}
}
```

### Query Parameters

- **year** (number, required): The year for which metrics are requested.
- **month** (number, optional): The month for which metrics are requested.

### Response Structure

If successful, the response will contain:

```json
{
  "items": [
    {
      "calls": 123,
      "duration": 123,
      "concurrentCalls": 123,
      "day": 123,
      "month": 123,
      "year": 123
    }
  ]
}
```

### Authorizations

- **X-API-Key**: Required to access the API (provide in the HTTP-Header).