Event Reference - Cognigy Documentation

Connection Events

Event Description Callback Parameters
connecting SIP connection is starting. ()
connected SIP connection established. ()
disconnected SIP connection lost. ()
registered SIP client registered successfully. ()
unregistered SIP client unregistered. ()

Call Events

Event Description Callback Parameters
ringing Call is ringing (progress). (session: CallSession)
answered Call was answered by the remote party. (session: CallSession)
ended Call ended normally. (session: CallSession, endInfo: CallEndInfo)
failed Call failed to connect or was rejected. (session: CallSession, endInfo: CallEndInfo)
muted Local microphone was muted. (session: CallSession)
unmuted Local microphone was unmuted. (session: CallSession)

Audio Events

Event Description Callback Parameters
captureAudio Remote audio stream is available for advanced processing. Requires captureAudio: true in the client config. (stream: MediaStream)
audioEnded Remote audio stream ended. ()

Info Message Events

Event Description Callback Parameters
infoSent Info message was sent successfully. (text: string, data: Record<string, any>)
infoReceived Info message received from the remote party. (data: { originator: string, info: { body: string } })

Transcription Events

Event Description Callback Parameters
transcription Transcription data received. (transcription: { originator: string; messages: { text: string }[] })

Error Events

Event Description Callback Parameters
error An error occurred. (error: Error)

Unsubscribing from Events

To remove an event listener, use client.off() with the same event name and callback reference:

const onAnswered = (session) => {
  console.log('Call answered:', session.id);
};

// Subscribe
client.on('answered', onAnswered);

// Unsubscribe
client.off('answered', onAnswered);