Supported Browsers - Cognigy Documentation

Web Browsers

WebRTC APIs are only available in secure contexts such as HTTPS or localhost. Ensure your application is served over HTTPS in production.

Mobile Browsers

Mobile browsers may have stricter autoplay policies for audio. Ensure that calls are initiated by a user gesture, for example, a button tap, to avoid audio playback issues.

Runtime Detection

Use checkWebRTCSupport() to verify browser compatibility at runtime before creating a client:

import { checkWebRTCSupport } from '@cognigy/click-to-call-sdk';

const support = checkWebRTCSupport();
if (!support.supported) {
  console.error('Missing WebRTC features:', support.missing);
} else {
  console.log('WebRTC is fully supported');
}

More Information

• checkWebRTCSupport
• Security
• Troubleshooting — Click To Call Not Supported