Time Zone - Cognigy Documentation
Change Time Zone Settings
By default, Insights uses time zone preferences of your device. You can override this in My Profile. To change time zone preferences, follow these steps:
- In the upper-right corner of the Main page, select User Menu > My Profile.
- In the Preferences section, select time zone from the Select Insights time zone list.
New time zone will be applied to all existing data.
Custom time zone preferences are stored in the browser storage, which means you will need to select your custom time zone preference again if you change the device or the browser.
Time Zone Considerations: OData and Insights
In the OData feed, all times are consistently presented in UTC format. When comparing time zones from OData to Insights Reports, consider this to ensure accurate data interpretation.