Resolve Errors - Cognigy Documentation

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Once you investigate the error and fix it, you can remove it from the error list in your Ops Center. Errors are retained for 7 days. If an error doesn’t recur within this period, it is automatically marked as resolved. To resolve an error manually before the 7-day deadline:

1. In the Ops Center interface, go to the tab where the error was found.
2. Click next to the error and select Mark as Resolved.

Last modified on June 18, 2026