## Documentation Index

Fetch the complete documentation index at: [/llms.txt](https://docs.cognigy.com/llms.txt)

Use this file to discover all available pages before exploring further.

With release 4.30.0, we have officially marked our Kubernetes repository as `deprecated`. If you are an `on-premises` customer and you are running Cognigy.AI/Cognigy Insights yourself, have a look at our [Helm Chart](https://github.com/cognigy/cognigy-ai-helm-chart), which we have crafted for Cognigy.AI/Cognigy Insights! Our Kubernetes repository will still receive updates `until 31st December 2022`.

## 4.33.1

### Cognigy.AI

**Released** September 7, 2022

#### Improvements

- Improved by storing response data from Salesforce into the Input object after starting a Handover

#### Bug Fixes

- Fixed a bug where the ChatRequestFailed event from Salesforce would cause the Handover status to be set to “completed” instead of “error”
- Fixed a bug where context updates during agentInject were lost when the Handover was finished

## 4.33.0

### Cognigy.AI

**Released** September 2, 2022

#### Features

- Added the feature to be able to use the intent model of a fallback locale

#### Improvements

- Improved the Suggested Reply card of the Agent Assist Card flow node
- Verify the integrity of translation strings
- Improved by keeping the Agent NLU Settings section as collapsed by default
- Improved by refining the order of settings in Interaction Panel
- Improved by adding missing events to the Interfaces and Endpoints
- Display Adaptive cards in Transcripts in Contact profiles and Insights

#### Bug Fixes

- Fixed a bug where the input object contained the wrong NLU properties. This happened when an intent-confirmation-answer triggered a new intent instead.
- Add traceId to readConversationRpc
- Remove logging on product logs page for “user-connected” and “user-disconnected” events in the endpoint

### Cognigy Insights

**Released** September 2, 2022

#### Features

- Improve TE performance (MongoDB IOPS and DB) for large data
- Tooltip on Insights metrics with link to Cognigy documentation

#### Improvements

- Show Insights dashboard dropdown options (and keep the up arrow active)

#### Bug Fixes

- Not all steps available in starting steps dropdown
- filter-does-not-work-for-emails

### Cognigy Live Agent

**Released** September 2, 2022

#### Features

- Improved by adding the possibility to Auto Set Away agents from the account settings
- Improved by adding an option to set max conversation limit in account settings. This limit gates any new assignment of conversations (via bulk assign, manual single assign or auto-assign/auto-reassign) if an agent has already reached the conversation limit. As part of this, the conversation action section was reworked to include an “unassign” action for teams.
- Improved by adding the ability to clear the conversation chat history with a new delete button
- Improved by adding the ability to remove the account conversations automatically after resolving them. Enabling this option under the account settings will remove the already resolved.

#### Improvements

- Improved by adding a coherent information message when data for reports is insufficient
- Improved by changing the availability colors for online, busy, away, and offline statuses to be better recognized

#### Bug Fixes

- Fixed a bug where conversations were not filtering correctly when the Cognigy channel type was a camel-case string (e.g., filters for microsoftTeams were returning no results, while filters for “alexa” were working).