4.34 - Cognigy Documentation

4.34.0

Released September 13, 2022

This release of Cognigy.AI adds French as a new language in our Cognigy.AI user interface

Improved by adding white background to all lists
Improved the datepicker in a question node by adding the possibility to provide a function to enable or disable dates
Improved by replacing pickle storage format of Intent models with mixed plain text / byte file hierarchy
Forward whisper and live agent assist messages to Live Agent using a dedicated channel
Add support for forwardable whisper and live agent assist messages in third-party endpoints
Create a new Webchat release 2.42.0

Fixed a bug where the “index logs” API which is also used by our logs page would not properly work when using filters
Fixed a bug where “an dem 18.6.” was not recognized as a date in German
Fixed a bug where some invalid fields in audio preview settings did not allow updating the agent settings
Fixed a bug where merging a package was deleting NLU models

Released September 13, 2022

Fixed an issue where data in our OData analytics feed was double JSON stringified
Fix date range filtering option

Released September 13, 2022

Improved by switching the Live Agent wording for the conversation status from “Aborted” to “Abandoned”
Improved by adding status colors for notifications shown while actions are performed, such as updating settings or assigning conversations

Fixed a bug where the reports number are inconsistent depending on the Live Agent client timezone and date range applied
Fixed a bug where the agent’s name was cut off in the Reports Overview

Last modified on April 21, 2026