## Documentation Index Fetch the complete documentation index at: [/llms.txt](https://docs.cognigy.com/llms.txt) Use this file to discover all available pages before exploring further. With release 4.30.0, we have officially marked our Kubernetes repository as `deprecated`. If you are an `on-premises` customer and you are running Cognigy.AI/Cognigy Insights yourself, have a look at our [Helm Chart](https://github.com/cognigy/cognigy-ai-helm-chart), which we have crafted for Cognigy.AI/Cognigy Insights! Our Kubernetes repository will still receive updates `until 31st December 2022`. ## 4.39.1 ### Cognigy.AI **Released** November 18, 2022 #### Bug Fixes - Fixed a bug where service-session-state-manager would stop processing incoming requests if a database write failure was encountered during a bulk update operation. The error is now logged, but processing continues normally - Fixed a memory leak in service-ai that was related to incorrectly caching Flows in-memory - Prevent sending the entire conversation history to Cognigy Live Agent when entering a handover multiple times in a row ### Cognigy Live Agent **Released** November 18, 2022 #### Bug Fixes - Fixed a bug where the translations in the success message for updating agents inside an inbox was not displayed - Fixed a bug where previous conversations were not refreshed in realtime ## 4.39.0 ### Cognigy.AI **Released** November 15, 2022 #### Improvements - Improved by making image attachments sent from live agent downloadable - Improved by updating the Webchat Widget to version 2.43.0 - Improved by enabling the Inject API for REST Endpoints - Improved by creating a new wizard for agent assist. - Improved by adding the feature to clone a flow and all its sub-resources - Improved by deleting the insights data during delete organization - Improved by adding Test Translation Configuration endpoint with a Test Connection button #### Bug Fixes - Fixed a bug where the layout in the interaction panel is broken when “show data” input toggle is enabled - Fixed security vulnerabilities in service-api by updating socket.io - Fixed a bug where Login shows a ‘network error’ when trying to log in with an invalid password - Fixed a bug where lexicon entries are not fetched with accept type application/hal+json - Fixed a bug where users could keep trying to log in just by changing their original IP - Fixed a bug where handovers with Live Agent would not show the messages from previous agents correctly. - Fixed a bug where a Cognigy script condition in a button inside a default reply would have no effect. - Fixed a bug where custom properties which were added to the input object are removed when moving between Flows using executeFlow Nodes - Fixed a bug where the intent level would not be defined when using an Execute Flow Node - Fixed a bug where the intent level would not be defined when using Attached Flows - Fixed a bug where introducing an Overwrite Analytics node to a flow would prevent sessions from being accessible through the OData endpoint - Fixed a bug where the “overwrite” setting of the intent upload feature would not completely replace existing intents and their settings - Fixed a bug where intent entrypoints would not work when using Attached Flows - Fixed a bug where some (Belgian) French number slots would not be recognized. - Fixed a bug where German money slots would sometimes be recognized as date slots. - Fixed a bug where German number slots would sometimes be recognized as date slots. - Fixed a bug where German date slots would sometimes be wrong or not recognized. - Fixed a bug where intents would not be predicted due to wrong data being forwarded to the runtime ### Cognigy Insights **Released** November 15, 2022 #### Features ##### Selectable grain for detail view This release of Cognigy Insights adds the ability to select a grain for detail views for some of our reports on the quantitive dashboards #### Improvements - Adding a metric that shows if a service is connected to dependencies such as RabbitMQ & MongoDB - Adding OData Endpoint for New Live Agent Collections - Added a new screenshot and documentation for the analytics, insight’s session and steps expiration values #### Bug Fixes - Fixed a bug where the Conversations line chart in detailed view was crashing on the “Today” time filter - Fixed a bug where a custom scroll bar didn’t work - Fixed a bug with Insights / OData: 2.3 authentication failures - Fixed a bug with adding correct index on analytics collection to support update analytics records ### Cognigy Live Agent **Released** November 15, 2022 #### Features - Add the supervisor dashboard graph and global inbox filtering in the overview dashboard #### Improvements - Improved by adding a button to scroll down when you scroll up to the messages and avoids auto scrolling when new messages are coming - Improved by adding default alphabetical sorting for inboxes across live agent #### Bug Fixes - Fixed a bug where conversation filters were broken ### Webchat Widget You can find the release notes for our Webchat Widget on [Github](https://github.com/Cognigy/WebchatWidget/releases) as usual. The latest release of our Webchat Widget at the time of releasing all other Cognigy products is [v2.43.0](https://github.com/Cognigy/WebchatWidget/releases/tag/v2.43.0). Last modified onApril 21, 2026.