## Documentation Index

Fetch the complete documentation index at: [/llms.txt](https://docs.cognigy.com/llms.txt)

Use this file to discover all available pages before exploring further.

_Reach for the Stars: Embrace the spirit of Get Up National Day and rise to new AI heights with our release!_

## 4.44.1

### Cognigy.AI

**Released** February 9, 2023

#### Bug Fixes

- Fixed a bug where Question Node values could not be updated in certain situations

## 4.44.0

### Cognigy.AI

**Released** February 1, 2023

#### Features

- Added the [Adaptive Card](https://docs.cognigy.com/ai/agents/develop/node-reference/basic/say) type to the Output Type list for the Say and Question Nodes
- Added [Generative AI](https://docs.cognigy.com/ai/agents/develop/gen-ai-and-llms/generative-ai) (available only for Beta program participants)

#### Improvements

- Added the option to create descriptions as optional property to Flows, Lexicons, and Intents

#### Bug Fixes

- Fixed duplication of messages that were displayed in Genesys Cloud handover provider when running multiple service-handover replicas
- Removed content transformation to Markdown in Live Agent handover client
- Updated the description for the Chart Node API documentation that did not have a proper example and model
- Fixed duplicates in Yes/No sentences
- Fixed the issue where UI was requesting snapshots resources with a projectId
- Fixed the issue where a `validation failed` error was logged when chatting from the Interaction panel for the first time after refreshing the UI
- Fixed the issue where `onlyAcceptEscalationIntents` in Question Nodes would not work correctly with attached Flows

### Cognigy Insights

**Released** February 1, 2023

#### Improvements

- Created print styles for detailed views of charts for the Google Chrome browser
- Added animation on changing top tiles in dashboards
- Replaced tile “Max. Session Length” with “Containment rate” in the Engagement dashboard

#### Bug Fixes

- Fixed the Y-Axis margin-left for the Conversation Summary chart (Live Agent dashboard) and Number of Inputs chart (Overview dashboard)
- Fixed rendering inputData in Transcript Explorer

### Cognigy Live Agent

**Released** February 1, 2023

#### Features

- Added the opportunity to create [multiple roles](https://docs.cognigy.com/live-agent/roles) for users

#### Improvements

- Added the opportunity to view Location messages with full information from WhatsApp
- Improved the synchronization between Live Agent and Insights for sending conversation events based on the `cognigy_project_id` instead of the Inbox one
- Added the description about the Supervisor role in the Settings > Agents page
- Upgraded PostgreSQL and Redis dependencies to the latest version in the Helm Chart (does not apply to external instances). For more information, see [migration guide](https://docs.cognigy.com/live-agent/installation/migration/helm-dependencies)

#### Bug Fixes

- Fixed the issue when text bubbles with newline characters are not visualized correctly in the chat on the Agent side
- Fixed the issue when Agents with the Supervisor role and their customers couldn’t view sending and receiving messages

### Cognigy Voice Gateway

**Released** February 1, 2023

#### Features

- Added the [Dial Transfer Type](https://docs.cognigy.com/ai/agents/develop/node-reference/voice/voice-gateway/transfer) to the Voice Gateway Transfer Node. If you want to use this update, add a new Voice Gateway Transfer Node in the Flow Editor and manually transfer the required settings from the old Node.

#### Improvements

- Added the Reason field to the Voice Gateway Transfer Node

#### Bug Fixes

- Fixed the issue where STT Hints were being applied globally when using Set Activity Parameters

### Webchat Widget

You can find the release notes for our Webchat Widget on [GitHub](https://github.com/Cognigy/WebchatWidget/releases) as usual. The latest release of our Webchat Widget at the time of releasing all other Cognigy products is [v2.48.0](https://github.com/Cognigy/WebchatWidget/releases/tag/v2.48.0).

### Infrastructure (AI + IN)

#### Improvements

- Added the option to use predefined `storageClass` for flow-modules, function, and redis-persistent
- Added the option to define custom value for the PVC size of flow-modules, function, and redis-persistentAdded option to define custom value for the PVC size of flow-modules, function and redis-persistent
- Added the option to choose whether to deploy or not deploy the EFS provisioner for the AWS cloud provider

#### Deprecation warning

This is applicable only if you are using AWS EFS for flow-modules and functions. Previously you could define the AWS EFS IDs as

```
efs:
  flowModules:
    id: ""
  functions:
    id: ""
```

The above-mentioned format of defining EFS IDs will be deprecated in the future release of the helm chart. If you have defined the EFS IDs in the above-mentioned format, then migrate to the new format

```
flowModules:
  persistence:
    aws:
      efs:
        id: ""

functions:
  persistence:
    aws:
      efs:
        id: ""
```

Last modified on April 21, 2026.