## Documentation Index

Fetch the complete documentation index at: [/llms.txt](https://docs.cognigy.com/llms.txt)

Use this file to discover all available pages before exploring further.

Due to the sunset of [Google Conversational Actions](https://developers.google.com/assistant/ca-sunset) on June 13, 2023, the Google Actions Endpoint is deprecated. The full removal of the Endpoint is planned for a near-future Cognigy.AI release. After removal, the Endpoint will no longer be available.

We developed a [version compatibility matrix](https://docs.cognigy.com/release-notes/4.55/#infrastructure) for the Cognigy products. This matrix outlines the compatibility of Cognigy product versions with Cognigy infrastructure components, such as Kubernetes, MongoDB, and Redis.

## 4.55.1

### Cognigy.AI

**Released** July 19, 2023

#### Improvements

- Improved the Salesforce Service Cloud Handover Provider settings by adding the [Button ID](https://docs.cognigy.com/ai/escalate/handover-reference/salesforce) field to the Handover to Agent Node, so now you can use different Button IDs for individual Handover to Agent Nodes

## 4.55.0

### Cognigy.AI

**Released** July 13, 2023

#### Features

- Added support for the new LLM provider [Google Vertex AI](https://docs.cognigy.com/ai/agents/develop/gen-ai-and-llms/model-support-by-feature) with `text-bison-001` LLM for the `LLM Prompt node`

#### Improvements

- Renamed the GPT Prompt Node to the [LLM Prompt](https://docs.cognigy.com/ai/agents/develop/node-reference/service/llm-prompt) Node
- Added the Pattern type to the [Question Node](https://docs.cognigy.com/ai/agents/develop/node-reference/basic/question), which allows for the convenient detection of various common patterns, such as license plates, IBAN and BIC numbers and more
- Added the [Accept Conversation Active Event](https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/8x8) toggle to the 8x8 Endpoint settings
- Implemented collapsible xApp submit payloads
- Added the [LLM Prompt Result](https://docs.cognigy.com/ai/agents/develop/node-reference/service/llm-prompt) Token for the Generative AI output of the LLM Prompt Node
- Added [Microsoft Authentication Library (MSAL) support](https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/azure-bot-services#azure-bot-services-settings) with legacy Azure Active Directory Authentication Library (ADAL) way of token exchange between an AI Agent and the Azure Bot Services Endpoint

#### Bug Fixes

- Fixed the issue where intent rules would not work for data only messages
- Fixed the issue where Yes/No intents would not work for data only messages
- Fixed the issue where an old version of the context could in some cases be loaded during a session
- Fixed the issue where patterns like `am heutigen Tag` were not recognized as German Date Slots
- Fixed the issue where patterns like `Am 30` were not recognized as German Date Slots
- Fixed the issue where patterns like `Freitag den 21` were not recognized as German Date Slots
- Fixed the issue where `Juno` and `Julei` were not recognized as German Date Slots
- Fixed the issue where the English Date slot was incorrect in patterns, such as `for tomorrow from 9 am`
- Fixed the issue where `resetContext()` was executing asynchronously and causing uncertainty in storing new keys in the context after the `resetContext` call, so the user does not have to write code with a `then()` block
- Fixed the issue where creation of a Knowledge Store fails because the API call for polling job status fails. Added a timeout to give the Kubernetes job some time to be created before polling its status
- Fixed the issue where polling Kubernetes jobs fails, resulting in immediate failure of Knowledge Source creation
- Fixed the issue where the Generative AI connection label was not translated
- Fixed the issue in snapshot creation by not allowing the flow’s default context to have a key with a dot
- Fixed the issue where `traceId` in the Voice Gateway Endpoint was not unique for each user input

### Cognigy Insights

**Released** July 13, 2023

#### Improvements

- Improved the style and text of the collapsible data content in the Transcript and Message explorers

#### Bug Fixes

- Fixed the issue where there were many E1100 error messages for duplicate keys in MongoDB

### Cognigy Live Agent

**Released** July 13, 2023

#### Features

- Added the capability to use variables in [canned responses](https://docs.cognigy.com/live-agent/settings/canned-responses) and [messages](https://docs.cognigy.com/live-agent/conversation/send-reply#send-responses-with-variables)
- Changed the time setting for auto-resolve conversations from hours to minutes

#### Bug Fixes

- Fixed the issue where the Overview dashboard for supervisors was showing negative numbers
- Fixed the issue where the canned response search in the reply box was not working

### Cognigy Voice Gateway

**Released** July 13, 2023

#### Features

- Added new voices for Google Speech Provider

### Infrastructure

Developed a version compatibility matrix for the following Cognigy products:

- [Cognigy.AI and Insights](https://docs.cognigy.com/ai/administer/installation/version-compatibility-matrix)
- [Live Agent](https://docs.cognigy.com/live-agent/installation/deployment/version-compatibility-matrix)
- [Agent Assist Workspace](https://docs.cognigy.com/agent-copilot/installation/version-compatibility-matrix)
- [Cognigy Voice Gateway](https://docs.cognigy.com/voice-gateway/installation/version-compatibility-matrix)

Last modified on April 21, 2026.
