## Documentation Index

Fetch the complete documentation index at: [/llms.txt](https://docs.cognigy.com/llms.txt)

Use this file to discover all available pages before exploring further.

Due to the sunset of [Google Conversational Actions](https://developers.google.com/assistant/ca-sunset) on June 13, 2023, the Google Actions Endpoint is deprecated. The full removal of the Endpoint is planned for a near-future Cognigy.AI release. After removal, the Endpoint will no longer be available.

We developed a [version compatibility matrix](https://docs.cognigy.com/release-notes/4.58#infrastructure) for the Cognigy products. This matrix outlines the compatibility of Cognigy product versions with Cognigy infrastructure components, such as Kubernetes, MongoDB, and Redis.

## 4.58.1

### Cognigy.AI  
**Released** August 30, 2023

#### Bug Fixes  
- Fixed the issue where scoring secondary locales would sometimes time out due to an incorrect NLU version  
- Fixed the issue where the local cache would not be cleaned up when an 8x8 Public JWK API call fails

### Cognigy Live Agent  
**Released** September 7, 2023

#### Bug Fixes  
- Fixed the issue where the Helm Chart installation failed due to incorrect PostgreSQL values

## 4.58.0

### Cognigy.AI  
**Released** August 22, 2023

#### Improvements  
- Added support for the `gpt-turbo-3.5` model by Microsoft Azure OpenAI and OpenAI to the GPT Conversation Node  
- Added the [Genesys Bot Connector](https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/genesys) Endpoint  
- Added the [Genesys Cloud CX - Open Messaging](https://docs.cognigy.com/ai/escalate/handover-reference/genesys-cloud-open-messaging) Handover Provider under a feature flag  
- Improved by integrating Webchat v2.55 into the Demo Webchat  
- Added support for receiving [RingCentral Engage queue](https://docs.cognigy.com/ai/escalate/handover-reference/ring-central-engage) updates through the [Lookup Node via Queue handover status](https://docs.cognigy.com/ai/agents/develop/node-reference/logic/lookup)  
- Improved by enabling [Text Cleaner](https://docs.cognigy.com/ai/platform-features/nlu/text-cleaner) to replace entire phrases rather than just individual words

#### Bug Fixes  
- Fixed the issue where incorrect log entries were triggered during context import, creating the impression of importing non-object types  
- Fixed the issue where context size was logged incorrectly, always logging ‘undefined’ as the size value

### Cognigy Insights  
**Released** August 22, 2023

#### Bug Fixes  
- Fixed the issue where the forbidden character in an object key like dot `('.')` would cause MongoDB to throw an error while inserting analytics records  
- Fixed the issue where duplicate sessions existed in OData  
- Fixed the issue where the LiveAgentEscalations OData feed returns an error in Excel  
- Fixed the issue where the Session Detail panel crashed if profile information was missing  
- Fixed the issue where bar charts were sorted in ascending order on the dashboards

### Cognigy Live Agent  
**Released** August 22, 2023

#### Features  
- Added the [Priority option](https://docs.cognigy.com/live-agent/conversation/assign-conversations#assign-priority) to the Conversation Actions section

### Agent Assist Workspace  
**Released** August 22, 2023

#### Features  
- Added Genesys Agent Assist Integration with the Bot Connector and Notification API

#### Bug Fixes  
- Fixed the issue where not all the tiles were updating after the second user message in Agent Assist Workspace

### Cognigy Voice Gateway  
**Released** August 22, 2023

#### Features  
- Added the capability to record calls, store them in an AWS S3 bucket, and review call recordings directly in the [Recent Calls](https://docs.cognigy.com/voice-gateway/webapp/accounts#call-recording-configuration) section of the Voice Gateway Self Service Portal  
- Added the capability to [view a number of cached TTS prompts](https://docs.cognigy.com/voice-gateway/webapp/accounts#settings) and clear them manually to force new storage

#### Bug Fixes  
- Fixed the issue where custom data (tags) were transformed after making a POST to create a Call request for outgoing calls  
- Fixed the issue where password requirements were displayed incorrectly

### Webchat Widget  
You can find the release notes for our Webchat Widget on [Github](https://github.com/Cognigy/WebchatWidget/releases) as usual. The latest release of our Webchat Widget at the time of releasing all other Cognigy products is [v2.55.0](https://github.com/Cognigy/WebchatWidget/releases/tag/v2.55.0).

### Infrastructure  
The version compatibility matrix was updated for the following Cognigy products:
- [Cognigy.AI and Insights](https://docs.cognigy.com/ai/administer/installation/version-compatibility-matrix)  
- [Live Agent](https://docs.cognigy.com/live-agent/installation/deployment/version-compatibility-matrix)  
- [Agent Assist Workspace](https://docs.cognigy.com/agent-copilot/installation/version-compatibility-matrix)  
- [Cognigy Voice Gateway](https://docs.cognigy.com/voice-gateway/installation/version-compatibility-matrix)

Last modified on November 17, 2025.