## Documentation Index

Fetch the complete documentation index at: [/llms.txt](https://docs.cognigy.com/llms.txt)

Use this file to discover all available pages before exploring further.

- The Cognigy Journeys feature will be removed in Cognigy.AI 4.79.0.
- The Chatbase analytics integration will be removed in Cognigy.AI 4.82.0. The Chatbase platform hasn’t been supported since 2021.
- The Any Slots feature will be removed in Cognigy.AI 4.83.0. Instead, use the [LLM Entity Extraction](https://docs.cognigy.com/ai/agents/develop/node-reference/other-nodes/llm-entity-extract) Node to identify Slots in the user input via LLMs.
- The `facebook-bot-messenger` module within a Code Node will be removed in Cognigy.AI 4.83.0.

## 4.78.3

### Infrastructure

**Released** July 11, 2024

#### Cognigy Voice Gateway

- Added a list of German voicemail phrases to the `feature-server` ConfigMap for Answering Machine Detection (AMD)

### Cognigy.AI

**Released** June 26, 2024

#### Bug Fixes

- Fixed the issue where the analytics `inputText` and `inputData` fields would not be overwritten by the Overwrite Analytics Node or Code Node

## 4.78.2

### Cognigy Insights

**Released** June 24, 2024

#### Bug Fixes

- Fixed the issue in `service-insights-api` that caused it to fail due to the `ERR_HTTP_HEADERS_SENT` error thrown in the proxy middleware

### Cognigy Voice Gateway

**Released** June 24, 2024

#### Bug Fixes

- Fixed the issue where Google-based Speech-To-Text conversions used an incorrect default model, causing inaccuracies in transcriptions. The default model has been updated to `latest_short` to improve recognition accuracy

## 4.78.1

### Cognigy.AI

**Released** June 21, 2024

#### Improvements

- Added the opt-out mechanism for Gravatar interaction to protect privacy for profile pictures. To enable this mechanism, use the `FEATURE_DISABLE_GRAVATAR_FOR_PROFILE_PICTURES=true` feature flag

#### Bug Fixes

- Fixed the issue where both Webchat v2 and Webchat v3 were not responding in cases where the Agent Copilot flowId was configured but no handover provider was selected

### Cognigy Voice Gateway

**Released** June 20, 2024

#### Bug Fixes

- Fixed the issue where the `AudioCodes` disconnect event caused a `503 Service Unavailable` error instead of the expected `200 OK` response

### Infrastructure

#### Cognigy Voice Gateway

- Fixed the issue where the image name of `feature-server` was incorrect

## 4.78.0

### Cognigy.AI

**Released** June 12, 2024

#### Features

- Added charts for [monitoring the number of Knowledge Chunks and Queries metrics](https://docs.cognigy.com/ai/administer/access/admin-center/dashboard) according to a [new license](https://docs.cognigy.com/ai/agents/develop/knowledge-ai/activate#apply-for-a-license) for the Knowledge AI feature. To ingest new Knowledge Sources after the v4.78.0 update, a new license key for the Knowledge AI feature should be updated in the Cognigy.AI installation, and the maximum Knowledge Chunks quota should be allocated for the organization.

#### Improvements

- Added the functionality to record user acceptance of the [Privacy Notice](https://docs.cognigy.com/webchat/v3/features#privacy-notice) within the [Contact Profile](https://docs.cognigy.com/ai/agents/analyze/contact-profiles#profile-schema)
- Added the [Minimize](https://docs.cognigy.com/webchat/v3/features#controlling-the-chat-window) button at the top of the Chat screen within the Webchat v3 interface
- Updated the Webchat v3 `preview` tag to `beta`
- Renamed the Organization Details page to [Admin Center](https://docs.cognigy.com/ai/administer/access/admin-center/overview)
- Removed the Knowledge AI trial notification from the UI
- Improved the Agent Copilot section in the Endpoint Settings to differentiate between configurations for the Agent Copilot Whisper and Agent Copilot workspace
- Updated the Agent Copilot configuration. Adding the Agent Copilot config via API is no longer mandatory. In the Copilot section of the Endpoint Settings, select [Workspace > None](https://docs.cognigy.com/agent-copilot/getting-started/overview) and use a [Copilot: Set Grid Node](https://docs.cognigy.com/ai/agents/develop/node-reference/agent-copilot/set-grid) to set up the workspace within your Flow
- Added support for multiple languages in addition to English
- Increased the size limit of a custom field in the Cognigy.AI OData Endpoint. Now, the maximum length of a custom field is 1024 characters

#### Bug Fixes

- Fixed the issue of insufficient input validation enabling HTML injection in notification emails
- Fixed the issue where deleting a connection selected in the HTTP Request Node breaks Node execution, even after setting the authType to `none`
- Fixed the issue where the original user input would be replaced by the text of a Think Node in the Transcript Explorer
- Fixed the issue where an NLU warning was displayed due to an error in merging the NLU result
- Fixed the issue where adaptive cards weren’t displaying all container and font styling colors

### Version Compatibility Matrix

The version compatibility matrix was updated for the following Cognigy products:

- [Cognigy.AI, Insights, and Agent Copilot](https://docs.cognigy.com/ai/administer/installation/version-compatibility-matrix)
- [Live Agent](https://docs.cognigy.com/live-agent/installation/deployment/version-compatibility-matrix)
- [Cognigy Voice Gateway](https://docs.cognigy.com/voice-gateway/installation/version-compatibility-matrix)

Last modified on April 21, 2026.