## NO ANSWER

This event serves to indicate that the call wasn’t answered within the specified ringing time. When the AI Agent rings for the number of seconds you specify in the [Transfer Node](https://docs.cognigy.com/ai/agents/develop/node-reference/voice/voice-gateway/transfer) settings and there is no response during this ringing time, the AI Agent hangs up the call.

**Payload:**

```
{
  "event": "NO_ANSWER",
  "payload": {
    "call_sid": "fd25a8f6-b7a0-41ad-xxxx-xxxxxxxxxxxx",
    "direction": "inbound",
    "from": "+140xxxxxxxxx",
    "to": "+441xxxxxxxxx",
    "call_status": "completed",
    "call_termination_by": "caller",
    "duration": 15,
    "dial_call_status": "no-answer",
    "dial_sip_status": 487,
    "dial_call_sid": "5c854151-0e0a-4fbf-xxxx-xxxxxxxxxxxx"
  }
}
```

### More Information

- [Hangup](https://docs.cognigy.com/voice-gateway/references/verbs/hangup)

Last modified on May 12, 2026

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