Cognigy Webchat - Cognigy Documentation

Cognigy Webchat Overview

Cognigy Webchat is an effective communication tool that assists businesses in interacting with their customers in a seamless manner.

Its main function is to facilitate real-time communication through text or voice messages, which aids businesses in providing immediate support, collecting feedback, and engaging with users effectively.

Webchat can be easily embedded into websites, enabling visitors to communicate with Conversational AI Agents powered by Cognigy.AI.

Key Documentation Links

• Overview: Learn about Cognigy Webchat, its core capabilities, and how to get started.
• Webchat v3: Explore the latest Webchat version, supported browsers, features, and endpoint configuration.
• Webchat v3 Accessibility: Ensure your Webchat v3 implementation is accessible to all users.
• Webchat v3 Embedding: Learn how to embed Webchat v3 seamlessly into your website or app.
• Webchat v2 (Deprecated): Access documentation for Webchat v2, including features, configuration, and embedding.
• Migration Guide: Get step-by-step guidance on migrating from Webchat v2 to v3.
• Plugins: Extend Webchat capabilities with custom plugins.
• Demo: Try out the Webchat demo to see it in action.
• Cookies: Learn about cookie usage in Cognigy Webchat and how to configure it.