Ana-Maria Banta

NiCE Closes Acquisition of Cognigy, Transforming Customer Experience with Data-Driven CX AI

Acquisition of Cognigy further accelerates NiCE’s AI roadmap while immediately presenting Cognigy’s exceptional capabilities.

AOK PLUS relies on Cognigy: AI Voice Agent strengthens digital customer service

AOK PLUS Selects Cognigy Dallas | Düsseldorf, August 11, 2025 – AOK PLUS, one of the leading statutory health insurance providers.

Cognigy Hosts Local Students for Girls’ Day 2025

San Francisco | Düsseldorf | London, April 7th, 2025 – Cognigy, the global leader in AI-powered customer service, hosts local students for an educational event.

Cognigy x Raws: AI Meets Urban Art in Cognigy’s New Berlin Office

San Francisco | Düsseldorf | Berlin, March 31, 2025 - Cognigy, the global leader in AI-powered customer service, showcases a unique partnership.

Nexus 2025 Sets a New Standard for Contact Center AI Innovation

San Francisco | Düsseldorf, March 14, 2025 – Last week, Cognigy, the global leader in AI-powered customer service announced several innovations.

Cognigy Celebrates Customer Service Innovation at the Cognigy Awards 2025

San Francisco | Düsseldorf (March 13, 2025) — Cognigy, a global leader in AI-powered customer service solutions, recognizes key innovations.

Cognigy and Schwarz IT Win Retail Award - with Lidl Instore Voice Assistant

Cognigy is named Top Supplier Retail 2025 San Francisco | Düsseldorf, February 19, 2025 – Cognigy results in top partnership recognition.

Handelsblatt: Virtual agents on the rise – is the AI revolution coming now?

Salesforce, Cognigy, Github: Numerous companies are announcing a new generation of AI assistants.