# Cognigy Awards Celebrate AI Champions with Unprecedented Success

Media contact: [Jessica Gopalakrishnan](/content/news/author/jessica-gopalakrishnan/index.html) March 11, 2024

San Francisco | Düsseldorf (March 11, 2024) — Cognigy, a global leader in AI-enabled customer service solutions, recently hosted the inaugural Cognigy Awards during the [Cognigy Experience Summit](/content/news/cognig-experience-summit-recap/index.html) in Düsseldorf, Germany. These awards celebrated outstanding achievements in leveraging AI Agents for businesses, highlighting remarkable success stories in the field.

Nominations for the awards were open from October 2023 to January 2024 and garnered an exceptional response, showcasing the global enthusiasm and commitment of companies to harness Cognigy’s AI Agents for transformative solutions.

From the multitude of outstanding use cases submitted, a panel of industry experts proudly selected 20 companies as winners across 11 categories. The diverse range of winners reflects the broad spectrum of industries harnessing the power of Conversational AI to drive innovation and excellence.

You can see the full list of recipients below:

### WINNERS | DACH Region

**AI Experience Champion:**

[Lufthansa Group](/content/en/case-study/lufthansa/index.html)

**Tech Innovation Champion:**

Schwarz Group

**Contact Center Automation Champion:**

Allianz Technology

**Multi-Agent Champion:**

HUGO BOSS

**Newcomer Champion:**

Nestlé

**Most Unique Use Case:**

ARAG

_Winner Tech Innovation Champion: Schwarz Group (Lidl Kaufland)_

### WINNERS | INTERNATIONAL REGION

**AI Experience Champion:**

Adidas

**Tech Innovation Champion:**

[BICS](/content/en/case-study/bics/index.html)

**Contact Center Automation Champion:**

[Frontier Airlines](/content/en/case-study/frontier-airlines/index.html)

**Multi-Agent Champion:**

[Mobily](/content/en/case-study/mobily/index.html)

**Newcomer Champion:**

[Virgin Pulse](/content/en/case-study/virgin-pulse/index.html)

**Most Unique Use Case:**

[Bosch](/content/en/case-study/bosch/index.html)

_Winner Newcomer Champion: Virgin Pulse_

### WINNERS | SPECIAL AWARDS

**Individual Contributor:**

- **DACH -** [Sarah Haider from Salzburg AG](/content/en/case-study/salzburg-ag/index.html)
- International - Candan Tan from Credit Sesame

**IT Support Champion:**

- **DACH -** [E.ON](/content/en/case-study/eon/index.html)
- International - UiPath

**Voice AI Champion:**

- **DACH -** [Mister Spex](/content/en/case-study/mister-spex/index.html)
- International - Lincare

**IoT/Integration Champion:**

[Toyota](/content/en/case-study/toyota/index.html)

**Partner of the Year:**

[Deloitte](/content/partner/index.html)

_Winner Personal Contributor: Candan Tan (Credit Sesame)_

The award ceremony brought together industry leaders, innovators, and AI enthusiasts to celebrate the exceptional contributions of these organizations and individuals in shaping the future with outstanding solutions for customer and agent experiences loved by everyone.

Hear what some of the recipients had to say about their award:

Interested to find out more about what Cognigy's AI Champions have achieved? [Read their stories here.](/content/customer-success-stories/index.html)