News & Announcements

Be the first to know about the latest developments around Cognigy

Cognigy Reaches Microsoft Solutions Partner with Certified Software

Dallas, Texas, May 22, 2025 — Cognigy, a global leader in AI-powered customer service solutions, today announc...

Cognigy and SpinSci Technologies Announce AI-Enabled Patient Access with Real-Time EHR Integration at HIMSS Texas 2025

Dallas, Texas, May 12, 2025— Cognigy, a global leader in AI-powered customer service solutions, and SpinSci Te...

Cognigy Plants the Flag in Dallas as the Leader in the Agentic AI Revolution

Dallas, TX — April 21, 2025 — Cognigy, the global leader in AI-powered customer service, announced the grand o...

Cognigy Named Global AI Automation Specialists of the Year – Four Years Running

San Francisco | Düsseldorf | London, April 8, 2025 – Cognigy, the global leader in AI-powered customer service...

Cognigy Hosts Local Students for Girls’ Day 2025

San Francisco | Düsseldorf | London, April 7th, 2025 – Cognigy, the global leader in AI-powered customer servi...

Cognigy x Raws: AI Meets Urban Art in Cognigy’s New Berlin Office

San Francisco | Düsseldorf | Berlin, March 31, 2025 - Cognigy, the global leader in AI-powered customer servic...

Nexus 2025 Sets a New Standard for Contact Center AI Innovation

San Francisco | Düsseldorf, March 14, 2025 – Last week, Cognigy, the global leader in AI-powered customer serv...

Cognigy Celebrates Customer Service Innovation at the Cognigy Awards 2025

San Francisco | Düsseldorf (March 13, 2025) — Cognigy, a global leader in AI-powered customer service solution...

Cognigy and Schwarz IT Win Retail Award - with Lidl Instore Voice Assistant

Cognigy is named Top Supplier Retail 2025 San Francisco | Düsseldorf, February 19, 2025 – Cognigy, a global le...

Cognigy Positioned as a Leader in the Aragon Research Globe™ for AI Agent Platforms, 2025

Evaluation Based on Completeness of Strategy and Performance San Francisco | Düsseldorf, December 12, 2024 – C...

Cognigy Featured as Pioneering on the CMP Research Prism for Real-Time Agent Assist/Copilot

SAN FRANCISCO | December 3, 2024 – Cognigy announces its placement in the CMP Research Prism, an elite technol...

Cognigy Debuts CX Disruptors Season 3, Highlighting Enterprise Contact Center Success Stories with AI Agents

DÜSSELDORF | SAN FRANCISCO – November 21, 2024 – Cognigy, a global leader in AI-powered customer service solut...

Handelsblatt: Virtual agents on the rise – is the AI revolution coming now?

Salesforce, Cognigy, Github: Numerous companies are announcing a new generation of AI assistants. The so-calle...

Cognigy Unveils Agentic AI: Transforming the Future of Enterprise Contact Centers

Meet the Next Generation AI Workforce: Goal-Oriented, Adaptive and Autonomous DÜSSELDORF | SAN FRANCISCO – Nov...