# News & Announcements

Be the first to know about the latest developments around Cognigy

## [Cognigy Reaches Microsoft Solutions Partner with Certified Software](/content/news/cognigy-reaches-microsoft-solutions-partner/index.html)
Dallas, Texas, May 22, 2025 — Cognigy, a global leader in AI-powered customer service solutions, today announc...

## [Cognigy and SpinSci Technologies Announce AI-Enabled Patient Access with Real-Time EHR Integration at HIMSS Texas 2025](/content/news/cognigy-and-spinsci-technologies-announce-ai-enabled-patient-access/index.html)
Dallas, Texas, May 12, 2025— Cognigy, a global leader in AI-powered customer service solutions, and SpinSci Te...

## [Cognigy Plants the Flag in Dallas as the Leader in the Agentic AI Revolution](/content/news/headquarters-in-dallas/index.html)
Dallas, TX — April 21, 2025 — Cognigy, the global leader in AI-powered customer service, announced the grand o...

## [Cognigy Named Global AI Automation Specialists of the Year – Four Years Running](/content/news/cognigy-named-global-ai-automation-specialists-of-the-year/index.html)
San Francisco | Düsseldorf | London, April 8, 2025 – Cognigy, the global leader in AI-powered customer service...

## [Cognigy Hosts Local Students for Girls’ Day 2025](/content/news/cognigy-hosts-local-students-for-girls-day-2025/index.html)
San Francisco | Düsseldorf | London, April 7th, 2025 – Cognigy, the global leader in AI-powered customer servi...

## [Cognigy x Raws: AI Meets Urban Art in Cognigy’s New Berlin Office](/content/news/cognigy-opens-new-berlin-office/index.html)
San Francisco | Düsseldorf | Berlin, March 31, 2025 - Cognigy, the global leader in AI-powered customer servic...

## [Nexus 2025 Sets a New Standard for Contact Center AI Innovation](/content/news/nexus-2025-sets-a-new-standard-for-contact-center-ai-innovation/index.html)
San Francisco | Düsseldorf, March 14, 2025 – Last week, Cognigy, the global leader in AI-powered customer serv...

## [Cognigy Celebrates Customer Service Innovation at the Cognigy Awards 2025](/content/news/cognigy-celebrates-customer-service-innovation-at-the-cognigy-awards-2025/index.html)
San Francisco | Düsseldorf (March 13, 2025) — Cognigy, a global leader in AI-powered customer service solution...

## [Cognigy and Schwarz IT Win Retail Award - with Lidl Instore Voice Assistant](/content/news/cognigy-and-schwarz-it-win-reta-award-2025/index.html)
Cognigy is named Top Supplier Retail 2025 San Francisco | Düsseldorf, February 19, 2025 – Cognigy, a global le...

## [Cognigy Positioned as a Leader in the Aragon Research Globe™ for AI Agent Platforms, 2025](/content/news/cognigy-positioned-as-a-leader-in-the-aragon-research-globe-for-ai-agent-platforms/index.html)
Evaluation Based on Completeness of Strategy and Performance San Francisco | Düsseldorf, December 12, 2024 – C...

## [Cognigy Featured as Pioneering on the CMP Research Prism for Real-Time Agent Assist/Copilot](/content/news/cognigy-featured-as-pioneering-on-the-cmp-research-prism/index.html)
SAN FRANCISCO | December 3, 2024 – Cognigy announces its placement in the CMP Research Prism, an elite technol...

## [Cognigy Debuts CX Disruptors Season 3, Highlighting Enterprise Contact Center Success Stories with AI Agents](/content/news/cognigy-debuts-cx-disruptors-season-3/index.html)
DÜSSELDORF | SAN FRANCISCO – November 21, 2024 – Cognigy, a global leader in AI-powered customer service solut...

## [Handelsblatt: Virtual agents on the rise – is the AI revolution coming now?](/content/news/handelsblatt-virtual-agents-on-the-rise-is-the-ai-revolution-coming-now/index.html)
Salesforce, Cognigy, Github: Numerous companies are announcing a new generation of AI assistants. The so-calle...

## [Cognigy Unveils Agentic AI: Transforming the Future of Enterprise Contact Centers](/content/news/cognigy-unveils-agentic-ai/index.html)
Meet the Next Generation AI Workforce: Goal-Oriented, Adaptive and Autonomous DÜSSELDORF | SAN FRANCISCO – Nov...