# News & Announcements

## [Cognigy Demos AI-First Customer Service Solutions at Gartner IT Symposium and ICMI’s Contact Center Expo](/content/news/cognigy-demos-ai-first-customer-service-solutions-at-gartner-it-symposium/index.html)

SAN FRANCISCO – Oct 15, 2024 – Next week, Cognigy, a global leader in AI-powered customer service solutions.

## [Cognigy Receives 2024 Conversational AI Excellence Award from CUSTOMER Magazine](/content/news/cognigy-receives-2024-conversational-ai-excellence-award-from-customer-magazine/index.html)

## [Cognigy Recognized for Artificial Intelligence Innovation in 2024 AI Breakthrough Awards Program](/content/news/2024-ai-breakthrough-awards/index.html)

Prestigious International Annual Awards Program Honors Standout AI and Machine Learning Solutions and Companies.

## [Cognigy Raises $100m as Major Enterprise Brands Depend on its AI Agent Workforce](/content/news/cognigy-raises-100m-in-series-c-funding/index.html)

Series C Funding Round Led by Eurazeo Growth to Accelerate AI Automation R&D and Global Expansion.

## [ERGO Selects Cognigy to Drive AI-based Phone- and Chatbots in Customer Service](/content/news/ergo-selects-cognigy/index.html)

May 29th, 2024 | San Francisco, Düsseldorf – Cognigy, a global leader in AI-enabled customer service solutions.

## [Cognigy Named a Leader in 2024 “Conversational AI For Customer Service” Report](/content/news/cognigy-named-a-leader-in-2024-conversational-ai-for-customer-service-report/index.html)

Recognized by an independent research firm as “a good choice for brands looking to maximize the value of a varied AI strategy.”

## [TechStyleOS Chooses Cognigy to Be Ahead of the Curve in Customer Service](/content/news/techstyleos-chooses-cognigy/index.html)

May 2, 2024 | Düsseldorf, San Francisco - Cognigy, a global leader in AI-enabled customer service solutions.

## [Cognigy Takes the Guesswork Out of Adopting AI to Create Next-Level eCommerce and Retail Customer Experiences](/content/news/create-next-level-ecommerce-and-retail-customer-experiences/index.html)

eBook Explains How to Use an AI-Powered Virtual Workforce to Overcome CX Challenges, Unlock New Era of Efficiency.

## [Cognigy Advances to Elite Tier in Genesys AppFoundry, Reinforcing Demand for AI-Powered Customer Service Solutions](/content/news/cognigy-advances-to-elite-tier-in-genesys-appfoundry/index.html)

San Francisco | Düsseldorf (March 25, 2024) — Cognigy, global leader in AI-powered customer service solutions.

## [Cognigy Announced as a Winner in the E-commerce Germany Awards 2024](/content/news/cognigy-announced-as-a-winner-in-the-e-commerce-germany-awards-2024/index.html)

Cognigy recognized for Best Customer Experience Solution San Francisco | Düsseldorf (February 22, 2024).

## [Cognigy Receives 2024 CUSTOMER Magazine Product of the Year Award](/content/news/cognigy-receives-2024-customer-magazine-product-of-the-year-award/index.html)

San Francisco | Düsseldorf (March 18, 2024)— Cognigy, global leader in AI-driven customer service solutions.

## [Cognigy Awards Celebrate AI Champions with Unprecedented Success](/content/news/cognigy-awards-winners/index.html)

San Francisco | Düsseldorf (March 11, 2024) — Cognigy, a global leader in AI-enabled customer service solutions.

## [Cognigy Experience Summit 2024 or “The AI Event of the Year”](/content/news/cognig-experience-summit-recap/index.html)

San Francisco | Düsseldorf (March 11, 2024) — The recent Cognigy Experience Summit (CXS) 2024 brought together...

## [Cognigy Extends Availability to Genesys AppFoundry North America](/content/news/cognigy-extends-availability-genesys-appfoundry/index.html)

San Francisco | Düsseldorf (February 21, 2024) — Following its successful inclusion in the Genesys AppFoundry.