# News & Announcements

Be the first to know about the latest developments around Cognigy

## [Cognigy and Carglass Set to Showcase Cutting-Edge AI Solutions at CCW 2024](/content/news/cognigy-and-carglass-set-to-showcase-cutting-edge-ai-solutions-at-ccw-2024/index.html)

Revolutionizing Customer Service: Cognigy and Carglass Unveil AI Innovations at CCW 2024 San Francisco | Düsseldorf...

## [Cognigy Now Available in the Microsoft Azure Marketplace](/content/news/cognigy-now-available-in-the-microsoft-azure-marketplace/index.html)

Microsoft Azure customers worldwide now gain access to Cognigy Conversational AI to take advantage of the scalability and enhanced customer engagements.

## [Cognigy Integrates with Aleph Alpha to Elevate AI Capabilities in Business-Critical Environments](/content/news/cognigy-integrates-with-aleph-alpha/index.html)

Industry Leader Leverages Aleph Alpha's Advanced AI for Enhanced Customer Service Solutions Düsseldorf, San Francisco...

## [Cognigy's CX Disruptors Series Returns with Season 2: Masters Series – CX Forecasts 2024](/content/news/cognigys-cx-disruptors-series-returns-with-season-2/index.html)

Nine of the Most Influential Voices in the Customer Service Industry Weigh In on What to Watch Out for This Year...

## [Cognigy Named a Leader in the IDC MarketScape for Conversational AI Software 2023](/content/news/cognigy-named-a-leader-in-the-2023-idc-marketscape/index.html)

Cognigy Named a Leader in the IDC MarketScape: Worldwide General Purpose Conversational AI Software 2023 Vendor...

## [Cognigy Receives 2023 Conversational AI Excellence Award from CUSTOMER Magazine](/content/news/cognigy-receives-2023-conversational-ai-excellence-award/index.html)

Cognigy Honored for Innovative and Impactful Use of Conversational AI Technology Düsseldorf, San Francisco | ...

## [Cognigy Launches AI Copilot, the Daily Companion for Enterprise Contact Center Agents](/content/news/cognigy-launches-ai-copilot/index.html)

Industry Leader Reinvents Agent Assist with Generative and Conversational AI for Customer Service Excellence.

## [Cognigy Receives CCV Quality Award 2023 for IT-Innovation, Elevating Contact Centers with Generative AI](/content/news/cognigy-receives-ccv-quality-award-2023/index.html)

November 17, 2023 | DÜSSELDORF, SAN FRANCISCO - Cognigy, a global leader in AI-driven customer service solutions...

## [New Cognigy eBook Demystifies how Generative AI Will Transform Customer Service](/content/news/new-cognigy-ebook-demystifies-how-generative-ai-will-transform-customer-service/index.html)

October 17, 2023 | Düsseldorf, San Francisco - Cognigy's new eBook explains how to achieve next-gen customer innovations...

## [Cognigy and Allianz Join Forces at CCW Europe Summit 2023 in Amsterdam](/content/news/cognigy-and-allianz-join-forces-at-ccw/index.html)

September 22, 2023 | Düsseldorf, San Francisco - Cognigy, the market leader for AI in customer service, proudly...

## [Nuuday Selects Cognigy to Revolutionize its Customer Service with AI Agents](/content/news/nuuday-selects-cognigy/index.html)

September 19, 2023 | Düsseldorf, San Francisco - Nuuday, the leading digital service provider in Denmark, has ...

## [Cognigy Recognized as a Customers’ Choice for Enterprise CAI Platforms in Gartner® Voice of the Customer Report](/content/news/cognigy-recognized-with-customers-choice-distinction/index.html)

September 12, 2023 | Düsseldorf, San Francisco – Cognigy, the leader in Conversational AI, has been recognized...

## [Bandwidth Partners with Cognigy and Google to Launch AIBridge: Integrating AI with Contact Centers Using Maestro](/content/news/bandwidth-launches-aibridge/index.html)

First integrations include Conversational AI leaders Cognigy and Google Dialogflow to resolve calls in the company effectively.

## [Cognigy Unveils its Knowledge AI Solution for Enterprise Customer Service](/content/news/cognigy-unveils-its-knowledge-ai-solution-for-enterprise-customer-service/index.html)

Harnessing the Power of Generative AI, New Question and Answer Technology Delivers Ability to Create AI Agents.