## [Nexus 2025 Sets a New Standard for Contact Center AI Innovation](/content/news/nexus-2025-sets-a-new-standard-for-contact-center-ai-innovation/index.html)
San Francisco \| Düsseldorf, March 14, 2025 – Last week, Cognigy, the global leader in AI-powered customer service solutions, announced a revolutionary advancement in contact center technology.

## [Cognigy Celebrates Customer Service Innovation at the Cognigy Awards 2025](/content/news/cognigy-celebrates-customer-service-innovation-at-the-cognigy-awards-2025/index.html)
San Francisco \| Düsseldorf (March 13, 2025) — Cognigy, a global leader in AI-powered customer service solutions, recognized outstanding contributions in the field.

## [Cognigy Takes the Guesswork Out of Adopting AI to Create Next-Level eCommerce and Retail Customer Experiences](/content/news/create-next-level-ecommerce-and-retail-customer-experiences/index.html)
This eBook explains how to use an AI-powered virtual workforce to overcome CX challenges, unlocking a new era of efficiency in customer service.

## [Cognigy Named on Sifted's B2B SaaS Rising 100 List: Excelling in the European B2B SaaS Landscape](/content/news/cognigy-named-on-sifteds-b2b-saas-rising-100-list/index.html)
SAN FRANCISCO - July 19, 2023  - Cognigy, the market leader in Conversational AI, has just announced its inclusion on Sifted's list.

## [Cognigy and Foundever™ Create Partnership to Offer Best-in-Class Conversational AI Solutions for Contact Centers](/content/news/cognigy-and-foundever-create-partnership/index.html)
Cognigy.AI becomes part of the Foundever Conversational AI Suite for automated, AI-based customer service.

## [Cognigy.AI Conversational AI Platform Now Available on Genesys AppFoundry](/content/news/cognigy.ai-conversational-ai-platform-now-available-on-genesys-appfoundry/index.html)
Cognigy’s Conversational AI platform, combined with Genesys Cloud CX™, enables enterprise contact centers to deliver excellent customer service.