News & Announcements | NiCE Cognigy | Customers
AOK PLUS relies on Cognigy: AI Voice Agent strengthens digital customer service
AOK PLUS Selects Cognigy Dallas | Düsseldorf, August 11, 2025 – AOK PLUS, one of the leading statutory health ...
Cognigy Takes Top Spot as Leader in Opus Research’s 2025 Conversational AI Intelliview for Self-Service & Enterprise AI Agents
Dallas, Texas, July 7, 2025 — Cognigy, a global leader in AI-powered customer service solutions, has been reco...
Cognigy's AI Agent Platform Named “Conversational AI Platform of the Year” in 8th Annual AI Breakthrough Awards
DALLAS, June 25, 2025 – Cognigy, a global leader in AI-powered customer service solutions, today announced tha...
Careington Implements Cognigy’s Voice AI Solution to Elevate Customer Service Capabilities
Careington Selects Cognigy Dallas | Düsseldorf, June 24 – Cognigy, a global leader in AI-powered customer serv...
Cognigy and Schwarz IT Win Retail Award - with Lidl Instore Voice Assistant
Cognigy is named Top Supplier Retail 2025 San Francisco | Düsseldorf, February 19, 2025 – Cognigy, a global le...
Cognigy Positioned as a Leader in the Aragon Research Globe™ for AI Agent Platforms, 2025
Evaluation Based on Completeness of Strategy and Performance San Francisco | Düsseldorf, December 12, 2024 – C...
Cognigy Featured as Pioneering on the CMP Research Prism for Real-Time Agent Assist/Copilot
SAN FRANCISCO | December 3, 2024 – Cognigy announces its placement in the CMP Research Prism, an elite technol...
Cognigy Debuts CX Disruptors Season 3, Highlighting Enterprise Contact Center Success Stories with AI Agents
DÜSSELDORF | SAN FRANCISCO – November 21, 2024 – Cognigy, a global leader in AI-powered customer service solut...
Handelsblatt: Virtual agents on the rise – is the AI revolution coming now?
Salesforce, Cognigy, Github: Numerous companies are announcing a new generation of AI assistants. The so-calle...
Cognigy Unveils Agentic AI: Transforming the Future of Enterprise Contact Centers
Meet the Next Generation AI Workforce: Goal-Oriented, Adaptive and Autonomous DÜSSELDORF | SAN FRANCISCO – Nov...
ERGO Selects Cognigy to Drive AI-based Phone- and Chatbots in Customer Service
May 29th, 2024 | San Francisco, Düsseldorf – Cognigy, a global leader in AI-enabled customer service solutions...
TechStyleOS Chooses Cognigy to Be Ahead of the Curve in Customer Service
May 2, 2024 | Düsseldorf, San Francisco - Cognigy, a global leader in AI-enabled customer service solutions, i...
New Cognigy eBook Demystifies how Generative AI Will Transform Customer Service
October 17, 2023 | Düsseldorf, San Francisco - Cognigy's new eBook explains how to achieve next-gen customer i...
Cognigy and Allianz Join Forces at CCW Europe Summit 2023 in Amsterdam
September 22, 2023 | Düsseldorf, San Francisco - Cognigy, the market leader for AI in customer service, proudl...