## [AOK PLUS relies on Cognigy: AI Voice Agent strengthens digital customer service](/content/news/aok-plus-selects-cognigy/index.html)

AOK PLUS Selects Cognigy Dallas | Düsseldorf, August 11, 2025 – AOK PLUS, one of the leading statutory health ...

## [Cognigy Takes Top Spot as Leader in Opus Research’s 2025 Conversational AI Intelliview for Self-Service & Enterprise AI Agents](/content/news/cognigy-takes-top-spot-in-opus-researchs-2025-conversational-ai-intelliview/index.html)

Dallas, Texas, July 7, 2025 — Cognigy, a global leader in AI-powered customer service solutions, has been reco...

## [Cognigy's AI Agent Platform Named “Conversational AI Platform of the Year” in 8th Annual AI Breakthrough Awards](/content/news/cognigy-agentic-ai-named-conversational-ai-platform-of-the-year/index.html)

DALLAS, June 25, 2025 – Cognigy, a global leader in AI-powered customer service solutions, today announced tha...

## [Careington Implements Cognigy’s Voice AI Solution to Elevate Customer Service Capabilities](/content/news/careington-selects-cognigy/index.html)

Careington Selects Cognigy Dallas | Düsseldorf, June 24 – Cognigy, a global leader in AI-powered customer serv...

## [Cognigy and Schwarz IT Win Retail Award - with Lidl Instore Voice Assistant](/content/news/cognigy-and-schwarz-it-win-reta-award-2025/index.html)

Cognigy is named Top Supplier Retail 2025 San Francisco | Düsseldorf, February 19, 2025 – Cognigy, a global le...

## [Cognigy Positioned as a Leader in the Aragon Research Globe™ for AI Agent Platforms, 2025](/content/news/cognigy-positioned-as-a-leader-in-the-aragon-research-globe-for-ai-agent-platforms/index.html)

Evaluation Based on Completeness of Strategy and Performance San Francisco | Düsseldorf, December 12, 2024 – C...

## [Cognigy Featured as Pioneering on the CMP Research Prism for Real-Time Agent Assist/Copilot](/content/news/cognigy-featured-as-pioneering-on-the-cmp-research-prism/index.html)

SAN FRANCISCO | December 3, 2024 – Cognigy announces its placement in the CMP Research Prism, an elite technol...

## [Cognigy Debuts CX Disruptors Season 3, Highlighting Enterprise Contact Center Success Stories with AI Agents](/content/news/cognigy-debuts-cx-disruptors-season-3/index.html)

DÜSSELDORF | SAN FRANCISCO – November 21, 2024 – Cognigy, a global leader in AI-powered customer service solut...

## [Handelsblatt: Virtual agents on the rise – is the AI revolution coming now?](/content/news/handelsblatt-virtual-agents-on-the-rise-is-the-ai-revolution-coming-now/index.html)

Salesforce, Cognigy, Github: Numerous companies are announcing a new generation of AI assistants. The so-calle...

## [Cognigy Unveils Agentic AI: Transforming the Future of Enterprise Contact Centers](/content/news/cognigy-unveils-agentic-ai/index.html)

Meet the Next Generation AI Workforce: Goal-Oriented, Adaptive and Autonomous DÜSSELDORF | SAN FRANCISCO – Nov...

## [ERGO Selects Cognigy to Drive AI-based Phone- and Chatbots in Customer Service](/content/news/ergo-selects-cognigy/index.html)

May 29th, 2024 | San Francisco, Düsseldorf – Cognigy, a global leader in AI-enabled customer service solutions...

## [TechStyleOS Chooses Cognigy to Be Ahead of the Curve in Customer Service](/content/news/techstyleos-chooses-cognigy/index.html)

May 2, 2024 | Düsseldorf, San Francisco - Cognigy, a global leader in AI-enabled customer service solutions, i...

## [New Cognigy eBook Demystifies how Generative AI Will Transform Customer Service](/content/news/new-cognigy-ebook-demystifies-how-generative-ai-will-transform-customer-service/index.html)

October 17, 2023 | Düsseldorf, San Francisco - Cognigy's new eBook explains how to achieve next-gen customer i...

## [Cognigy and Allianz Join Forces at CCW Europe Summit 2023 in Amsterdam](/content/news/cognigy-and-allianz-join-forces-at-ccw/index.html)

September 22, 2023 | Düsseldorf, San Francisco - Cognigy, the market leader for AI in customer service, proudl...