Meet even the toughest design guidelines with Cognigy’s webchat
Meet even the toughest design guidelines with Cognigy’s webchat
1 min read
.png)
Media contact: Alexander Teusz October 18, 2019
If you have ever started a self-service bot project, you might have hit this roadblock: Your bot is great and now you “just” want to embed it into your website.
This means facing the websites gatekeepers: Marketing, Corporate Comms and the Web teams have design standards and you will quickly learn that “…but I can adopt the colors & logo to our guidelines…” just won´t cut it. That is where the majority of the webchats on the market will fail and expensive non-planned development will start.
Cognigy already provides quite a number of options for our webchat widget, but with release 2.9.0 we have increased it to nearly 30 different parameters to tweak:
- Widget Colors
- Fonts & Font Colors
- Buttons
- Input & Output style
- Avatars
- …and much more
Here a quick tech overview:
We provide you two options to support your requirements:
- CSS file
-
Once you create a style tag and insert the example code in it and reload the page, you should see the result shown at the beginning of this blog post. If you still need anything else feel free to contact us.
Take a look at our tutorial, how to customize a Cognigy Webchat.
Tutorial - Customize your Cognigy Webchat - YouTube
Tutorial - Customize your Cognigy Webchat