# The Most Important CX AI Summit to evolve your Business in 2026

Nexus 2026 isn’t another conference, it’s the collision point for over 1000 of the world’s sharpest CX minds.

We invite you to be part of this extraordinary community of trailblazers.

## What to Expect

Zero Buzzwords. All Breakthroughs. Get the raw truth about what’s working in CX AI straight from the brands doing it best. See live demos that challenge convention, stories that prove scale, and AI Agent innovation that is redefining what’s next.

### Key Stats

- **Attendees**: 1000
- **Days**: 2
- **Cognigy Awards**: 10+
- **Top Speakers**: 40+
- **Cognigy.AI Awards**: 10+
- **Enterprises**: 300+
- **Tech Labs + Expo**: 5+

## Speakers

Learn from CX AI innovators

**Lora Ross Lawson**  
VP of Contact Centers  
Careington International Corporation

**Jack Roberts**  
Senior Global Director GMS Technology  
FableticsOS

**Merel Donkers**  
AI Innovation Lead  
PostNL

**Rosa-Maria Kern**  
Product Owner  
Lufthansa Group

**Cristian Sidoti**  
Head of AI & Automation Strategy  
Generali

**Chris Herbert**  
Director of Customer Service  
Openreach - British Telecom Group

**Jeroen Manten**  
Director Digital IT  
PostNL

**Nhu Ho**  
Senior Product Marketing Manager  
NiCE Cognigy

**Philipp Heltewig**  
Chief AI Officer  
NiCE

**Michele Loverre**  
Business Process Automation Project Leader  
Generali

**Edgar Marques**  
Product Owner  
Lufthansa Group

**Thys Waanders**  
VP AI Transformation  
NiCE Cognigy

## Who you can meet

## 2026 Highlights

Get inspired by last year's event, where 1000+ attendees gathered to explore the emerging era of Agentic AI. Last year was about proving it’s potential. 2026 is about owning it. Plus awards celebrating AI brilliance in customer experience.