AI Agent Studio | NiCE Cognigy
AI Agent Studio
An AI-infused, low-code UI to build and orchestrate AI Agents - fast, flexible, and ready for scale
[SEE A DEMO](/content/cs/c/?cta_guid=9ef76d81-e418-4f28-8d3b-dfecae771b62&signature=AAH58kGT-RrWtIj5dfjkNftaqygHtXMElg&portal_id=2761836&pageId=92926263314&placement_guid=94f84835-3209-4450-ad4d-7426a78cbc39&click=b7ce62c8-0400-4bc8-a87a-c0e5c23df566&redirect_url=APefjpFYxM7FWUQHNW0OFInA4BZA0A77jqhD4FM-7iZznUMhd1iIfJZcWbYkxo3AO5utj_iXTdLWfrnjKKvRHDNeJ6xMwM6jhZTI08o22TIHURHbqPXYY7sPrmh4USLGDfvblXFPTM4i&hsutk=&canon=https%3A%2F%2Fwww.cognigy.com%2Fplatform%2Fai-agent-studio&ts=1784306923904 "SEE A DEMO"/index.html)
From business users to conversation designers and developers, Cognigy's AI Agent Studio offers a collaborative, visual interface for teams to co-create and ship conversational agents - fast
AI Agents for Everyone, Built by Anyone
Backed by insights from thousands of enterprise deployments, Cognigy’s low-code AI Agent Studio lets anyone design, test, and refine conversational experiences - no coding required.
Leverage built-in LLM-powered design tools to accelerate development and slash time-to-value.
Unmatched Time-to-Value
20x
higher containment rate within one month after go-live
6 hours
time to launch a new AI Agent to support citizens after a natural disaster
30x
faster time-to-value with Cognigy Agentic AI deployment
One Studio, 360° AI Workforce Management
Empower cross-functional teams to co-design and deploy AI Agents on a robust, compliant platform.
Seamlessly orchestrate and govern your AI workforce, ensuring reliability and extensibility at enterprise scale.
Design Faster
Voice or chat - Cognigy lets you build intelligent AI Agents fine-tuned for your contact center workflows in no time.
- Agent Builder: Create engaging AI Agents with on-brand personalities and articulate skills using language prompts.
- AI-Assisted Design: Auto-generate agent resources using LLMs and visually orchestrate end-to-end contact center processes.
- Prebuilt Tools: Cut time-to-value with out-of-the-box connectors to CRM, ticketing, payment, and 100+ more.
Test & Iterate
Integrate real-world feedback into the conversation design process. Accelerate QA and maintain a reliable AI workforce while growing your service.
- Real-Time Preview: See exactly how every change feels to customers - no refresh required
- Live Debugging: Follow real-world interactions to spot friction as it happens and fine-tune on the fly
- Automated QA: Run test scripts at scale to catch issues before launch
Publish Everywhere
One-click deployment to any channel, while keeping your logic centralized for a seamless global experience
- Universal Channel Support: Go live on webchat, voice, SMS, messaging apps, and more, in minutes, in any language.
- Adaptive Content Conversion: Adapt to the channel's supported format automatically - no extra design work.
- Environment Portability: Easily package and migrate Agents across development, staging, and production environments.
Scale with Confidence
Centrally govern a high-performance AI workforce that scales on demand - securely and reliably.
- Future-proof Scalability: Keep thousands of customer conversations flowing with zero downtime.
- Enterprise-Grade Security: Enforce SSO, RBAC, E2E encryption, and fine-grained data controls out of the box.
- Resilient Architecture: Our microservices-based infrastructure maximizes uptime across deployments.
Extend without Limits
Developers should be able to build and manage AI agents on their terms in the environment they choose.
If you like to code, Cognigy provides all the flexibility you need to customize and extend your AI Agent project without limits.
Built-in IDE
Build advanced conversational experiences with the ability to code directly inside Cognigy.AI Flow Editor.
Full-Featured Developer CLI
Our Command Line Interface integrates into complex CI/CD pipelines and source control to let you manage AI Agents within any integrated developer environment.
Open API
Access every feature of Cognigy.AI via our well-documented, fully secured REST API with 100% platform coverage.
Flexible Extension Framework
Tailor pre-built Extensions easily or develop your custom integration fast leveraging hundreds of free-to-use plug-ins and code samples in our public repository.
Loved by Customers
Hear what they have to say
5.0
Reviewer Function:
Customer Service and Support
Company Size:
500M - 1B USD
Industry:
Energy and Utilities
Bring Your Conversational AI Strategy To The Next Level With Less Code
We are using Cognigy since a year and have around 20 chatbots and 3 voicebots on the platform with above 1 million conversations. The product is ease to use, offers alot of prebuild integrations and is therefore a great product for enterprise usage, especially in a multi brand environment. The support acts fast and feature requests are always welcome and treated fast.
5.0
Reviewer Function:
Data and Analytics
Company Size:
1B - 3B USD
Industry:
Transportation
Most Flexible Conversation AI Platform
"The platform is a breeze to use. The set-up is done very quickly and it's all low code. Which gave us a lot more possibilities to speed up the process of creating flows and integrations with our back-end systems. They're very helpful in setting up the platform and helping to design the implementation plan."
5.0
Reviewer Function:
Research and Development
Company Size:
30B + USD
Industry:
Transportation
Excellent Choice for Complex Conversational AI at Scale
"The use of Cognigy AI has allowed us to build several bots, use cases and integrations at scale for different companies at once. It is in use for four different legal entities of our international corporation, with several new ones to follow. Major advantages that we saw over other vendors...
5.0
Reviewer Function:
Software Development
Company Size:
<50M USD
Industry:
Healthcare and Biotech Industry
Feature-rich, and Stable Platform to Build a Sophisticated and Complex Product.
"Cognigy have provided exemplary support which is key to deploying sophisticated and complex solutions. What surprised me was that the platform is feature rich, but also robust - not a common combination in this space...
5.0
Reviewer Function:
Product Management
Company Size:
1B - 3B USD
Industry:
Telecommunication
Best Conversational AI Platform!
"Fantastic experience! Very responsive team and delivering new innovation quickly. The NLU is the best in the market and is extremely easy to build bots/virtual agents."
5.0
Reviewer Function:
Data and Analytics
Company Size:
30B + USD
Industry:
Retail
The Highly Interactive and Profitable Customer Interaction System
"Cognigy.AI; is a complete enterprise conversational platform that we use daily to automate our interaction with our customers. It's AI technology offers us Chatbots and virtual assistants that interact effectively and intelligently with clients and employees and reply to them in real-time. ...
5.0
Reviewer Function:
Customer Service and Support
Company Size:
500M - 1B USD
Industry:
Energy and Utilities
Bring Your Conversational AI Strategy To The Next Level With Less Code
5.0
Reviewer Function:
Data and Analytics
Company Size:
1B - 3B USD
Industry:
Transportation
Most Flexible Conversation AI Platform