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Amazon Connect

Exposes helper functions for an Amazon Connect Contact Flow

Version

4.0.0

Description

Amazon Connect is a cloud contact center that can be up and running in minutes, on both telephone and chat channels. It has a pay-as-you-go pricing model that many businesses are starting to find attractive. With Amazon Connect being so easy to access, all of a sudden, the power of Conversational AI can be readily employed in contact centers of all shapes and sizes.

Tags

Amazon

Connect

Contact Center

Phone

Transfer

Hang up

Forward

Agent

Nodes

Hang Up

Ends the current call session and hangs up the phone

Transfer

Transfers the current call to a queue in Connect or a specific phone number