# Unlock Hyper-Realistic, Lifelike Voice Interactions at Scale

### Cognigy Voice Gateway brings together market-leading AI, native voice connectivity, and best-in-class speech technology to help you scale world-class voice experiences

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## Give Cognigy's AI Agent a Call and Hear it for Yourself!

Language: English (US)

[+1 541 569 4668](https://cta-service-cms2.hubspot.com/web-interactives/public/v1/track/click?encryptedPayload=AVxigLLtprfFIrWf8mT3x2xjMFmmXxNM9ewIls5cnjsLEy8tguq0dxQMEmv6aAaBLQL%2BGq7jQIiYyusc2q6Wf1pg1MNRQCzoNbEElLQKIHGzUB7HuldeiMq8jQvQ52d9r401fiv4f2ZN%2B2cAfqXXtnXG46R91y0%3D&portalId=2761836&pageUrl=https%3A%2F%2Fwww.cognigy.com%2Fplatform%2Fcognigy-voice-gateway&pageTitle=Cognigy+Voice+Gateway+%7C+Unlock+hyper-realistic+voice+interactions+%7C+NiCE+Cognigy&referrer=https%3A%2F%2Fwww.google.com%2F&userAgent=Mozilla%2F5.0+%28X11%3B+Linux+x86_64%29+AppleWebKit%2F537.36+%28KHTML%2C+like+Gecko%29+Chrome%2F149.0.0.0+Safari%2F537.36)

[+49 1573 5992309](https://cta-service-cms2.hubspot.com/web-interactives/public/v1/track/click?encryptedPayload=AVxigLKdlRJJrEQBUj9c0E7PDgWrZnQAGmbbPd2YoznY%2F8EagbvSveH6DMZEoLmZKAyXdBscbplZJ2dBXd328szS0grRLCOo5m6PVSdSv7Lt%2Fx9nnM9dj8tXMy9g%2BOGAx8mPboiYT%2F4qOqwVhy4GsmsHhT52wuKLyg%3D%3D&portalId=2761836&pageUrl=https%3A%2F%2Fwww.cognigy.com%2Fplatform%2Fcognigy-voice-gateway&pageTitle=Cognigy+Voice+Gateway+%7C+Unlock+hyper-realistic+voice+interactions+%7C+NiCE+Cognigy&referrer=https%3A%2F%2Fwww.google.com%2F&userAgent=Mozilla%2F5.0+%28X11%3B+Linux+x86_64%29+AppleWebKit%2F537.36+%28KHTML%2C+like+Gecko%29+Chrome%2F149.0.0.0+Safari%2F537.36)

By calling our voice agent, you agree to our [Privacy Policy](/content/privacy-policy/index.html). Please review the policy to understand how your data is collected, used, and protected. The phone bot is provided “as is” and for demonstration purposes only.

## Voice Gateway Built for Contact Center AI

Cognigy Voice Gateway enables turnkey connectivity into your CCaaS and CPaaS infrastructure of choice without expensive rip-and-replace and IT hassle, helping you better focus on customer service experiences.

#### Integrated Ecosystem

Easily connect our Voice Gateway to any contact center and telephony system. Use pre-integrated, best-of-breed speech services or create and connect your custom speech model effortlessly.

#### Voice Intelligence

Provide natural responses with leading-edge NLU and GenAI. Design the perfect voice for your use case and effortlessly speak customers’ language leveraging inbuilt machine translation - 100+ languages.

#### Advanced Call Control

From barge-in and DTMF handling to recording and seamless agent handoff, Cognigy's robust voice functionalities let you create rich, complex interactions. Easily initiate outgoing calls with answering machine detection (AMD) capability.

#### Enterprise Readiness

Use Voice Gateway as part of a secure, enterprise-grade SaaS platform. We provide complete system monitoring with fine-grained data on call traffic history and proactive alerts.

[GET A DEMO](/content/platform/cognigy-voice-gateway/index.html)

## 99.7%

successful intent recognition

## 25K+

concurrent conversations supported

## 1000+

synthetic voices supported

## Deepen Emotional Connections

Handle high-volume phone queries and fast-track problem-solving – all while building a personal connection. With Cognigy, craft natural-sounding interactions like never before with state-of-the-art speech technology.

### Kim

female

English (US)

Soft

Airlines

### Dave

male

English (UK)

Excited

Retail

### Stephanie

female

German (DE)

Friendly

Logistics

### Ana

female

Spanish (ES)

Helpful

Banking

### Dan

male

Dutch (NL)

Professional

Telco

### Alex

male

English (US)

Cloned

Assistant

### Aksel

male

Danish (DK)

Calm

Healthcare

## Personalized Interactions

Tailor every engagement by incorporating the wider customer journey context with CRM data and built-in contact profiles.

## Full-Featured Voice Gateway

- Inbound and outbound call handling
- Agile flow editor with native voice authoring tools
- STT / TTS services of choice and possible NLU mix-and-match
- Configurable voice using Speech Synthesis Markup Language (SSML)
- Continuous Speech Recognition for flexible incremental dialogues
- Call classification and routing using SIP headers and metadata
- Seamless multilingual translation and transition
- Live transcription with TTS metadata
- Enterprise-grade security, scalability, and system monitoring

## POWER UP Your Contact Center

Deliver frictionless and personalized voice experiences with Cognigy.AI

[GET A DEMO](/content/get-demo/index.html)

## Empower Agents to Speak any Language

Multilingual Voice AI Agents don't stop at pure self-service. Our robust real-time translation capabilities enable service agents to effortlessly overcome language barriers, ensuring seamless support for customers globally.

## VUX Design Made Easy

With Cognigy's low-code AI flow editor and voice authoring tools, designing and optimizing phone interactions has never been easier.

- Preview and fine-tune audio experiences while building your voice agents
- QA real-world user experiences and optimize your service flow at speed
- Follow and debug live calls with real-time STT scripts and TTS metadata