Enhanced Usability and More with Cognigy.AI 2025.15 Release

This release includes several enhancements to GenAI settings and Cognigy Webchat experiences.

Cognigy.AI

• Removed the model selection for the deprecated GPT Conversation Node from the Generative AI Settings section in Manage > Settings
• Added the Legacy label to the claude-3-opus model to reflect its deprecation by Anthropic as of June 30, 2025. The expected removal date for this model is January 2026.
• Added the capability to display typing indicators to end users in Webchat v3 when using Genesys Cloud Open Messaging

Cognigy Webchat

• Updated Webchat v3 and Demo Webchat to v3.26.0

For further information, check out our complete Release Notes here.

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