# Added Support for Google Gemini 3 Series and More with Release 2026.9

Authors name: [Nhu Ho](/content/product-updates/author/nhu-ho/index.html) May 8, 2026

Release 2026.9 of Cognigy expands your LLM options with native support for the Gemini 3 model family, giving you more flexibility when selecting the right model for your AI Agent use cases.

This update allows you to easily upgrade to Google's latest models — with no additional integration work required. The Gemini 3 family brings performance and efficiency improvements across the board, and the three variants follow the same tiered structure you're familiar with:

- gemini-3.1-pro-review targets complex, reasoning-intensive tasks where output quality is the priority.
- gemini-3-flash-review balances speed and capability, making it a strong default for latency-sensitive production deployments.
- gemini-3.1-flash-lite-preview is optimized for high-throughput, cost-conscious scenarios where reliable performance at scale matters more than raw capability.

See all supported LLM vendors and models [here](https://docs.cognigy.com/ai/agents/develop/gen-ai-and-llms/model-support-by-feature).

Other Improvements

#### Cognigy.AI

- Removed the End Handover on Participant Change setting from the Salesforce MIAW handover provider. Handover ending is now handled automatically on the Salesforce side.
- Added NiCE branding by introducing a wordmark logo in Cognigy.AI installations integrated with the NiCE environment. A configurable CXone button was also added to the sidebar and user menu for quick access to the CXone application.

#### Cognigy Voice Gateway

- Added support for changing the media path [during an active transferred call via the Voice Gateway API](https://docs.cognigy.com/ai/agents/develop/node-reference/voice/voice-gateway/transfer). This improvement lets you remove Voice Gateway from the audio stream during sensitive payment exchanges, reducing PCI data exposure.
- Improved search in the Voice Gateway Self-Service portal. Now, results include all records, not just the current page in paginated lists.

For further information, check out our complete [Release Notes here](https://docs.cognigy.com/release-notes/2026.9).

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