Product Updates | NiCE Cognigy | Nhu Ho (4)

Product Updates

Your one-stop-shop for the latest NiCE Cognigy product news and best practices

The latest release introduces native Agent Copilot support for Salesforce MIAW and more resilient event handli...

The latest release delivers substantial GenAI enhancements across the board, including out-of-the-box LLM avai...

Cognigy.AI v4.98 introduces native integration with Salesforce Messaging for In-App and Web (MIAW), enabling s...

Continuing the Nexus momentum, Cognigy’s product innovation is rolling on at full speed! Our product experts a...

From organizational-level LLM management and advanced BYOLLM support to more enterprise flexibility in handove...

The latest Cognigy.AI v4.96 release introduces new voice customization capabilities, allowing you to define an...

The latest release extends the Job Market offering with a new ready-made Health Insurance AI Agent, available ...

Cognigy.AI v4.94 introduces multiple product usability improvements across the board.

With this release, you can now leverage Amazon Titan Embeddings LLM for Knowledge AI in just a few simple steps...

As companies increasingly adopt AI to enhance customer experiences, one critical question arises: How can you ...

Happy New Year! Cognigy.AI’s first release of 2025 delivers significant upgrades, exemplifying our LLM-agnosti...

Agentic AI introduces the latest breakthrough in artificial intelligence with a new generation of autonomous A...

The release of Cognigy.AI v4.91 marks a significant milestone with the public availability of Agentic AI. This...

AI is evolving rapidly, and staying ahead with the latest tools and features can feel like a challenge. That’s...