# Product Updates

Your one-stop-shop for the latest NiCE Cognigy product news and best practices

## Nhu Ho

### [Enhanced Collaboration, Silence Overlay, and More with Cognigy.AI v4.80](/content/product-updates/v4.80)

Cognigy.AI v4.80 reveals many exciting features including Flow image export for cross-team collaboration, Silence Overlay...

### [Advanced Knowledge AI Parser, Atmosphere Sounds, and More with Cognigy.AI v4.79](/content/product-updates/v4.79)

From advanced content extraction in Knowledge AI to optimizing VUX with contact center soundscapes, here is what’s new...

### [Now On-Demand: Cognigy.AI Tech Update Q2 2024](/content/product-updates/cognigy-ai-tech-update-q2-2024/index.html)

The latest Cognigy.AI Tech Update has arrived! In the ever-evolving world of AI, keeping up with the latest technology is crucial.

### [Knowledge AI Usage Tracking and More with Cognigy.AI v4.78](/content/product-updates/v4.78)

The latest release of Cognigy.AI introduces a brand-new Knowledge AI billing report, together with a streamlined usage tracking feature.

### [Native Google Gemini Support and More with Cognigy.AI v4.77](/content/product-updates/v4.77)

With Cognigy.AI v4.77, we’re thrilled to announce native support for Google Gemini models, further enhancing our product capabilities.

### [LLM-Based Intent Reranking and More with Cognigy.AI v4.76](/content/product-updates/v4.76)

Building on the previous release of the GenAI embedding model option for NLU training, we’re excited to introduce new reranking features.

### [Native Multimodal UX in Cognigy Webchat and More with Cognigy.AI v4.75](/content/product-updates/v4.75)

Cognigy.AI v4.75 features native xApps integration in Cognigy Webchat and more flexible enterprise access management.

### [LLMs & Conversational AI: 9 Enterprise-Ready Use Cases](/content/product-updates/llm-conversational-ai/index.html)

Let’s face it – Large Language Models are incredibly powerful, but they alone aren’t (yet) optimized for enterprise settings.

### [Hybrid AI for Intent Recognition, Expansive GenAI Model Support and More with Cognigy.AI v4.74](/content/product-updates/v4.74)

The newest release of Cognigy.AI lets you harness the combination of LLM and NLU for maximum efficiency in intent recognition.

### [Introducing Next-Gen Cognigy Webchat: Redefine Digital Messaging Experiences](/content/product-updates/cognigy-webchat/index.html)

In an era flooded with information, customer service is evolving beyond problem-solving to delivering exceptional experiences.

### [Improved LLM and API Operations with Cognigy.AI v4.73](/content/product-updates/v4.73)

The latest version introduces new error handling features, maximizing the reliability and efficiency of LLM and API operations.

### [LLM-Powered Entity Extraction, Expanded Language Assist in AI Copilot, and More with Cognigy.AI v4.72](/content/product-updates/v4.72)

This update enhances AI agents’ understanding capabilities, ensuring they provide even better support and insights.

### [Now On-Demand: Cognigy.AI Tech Update Q1 2024](/content/product-updates/cognigy-ai-tech-update-q1-2024/index.html)

Stay updated with the latest technology news and updates surrounding Cognigy.AI's advancements.

### [Minimized TTS Latency with Streaming and More in Cognigy.AI v4.71](/content/product-updates/v4.71)

Cognigy.AI v4.71 features Streaming support for ElevenLabs Text-to-Speech service to drastically reduce latency.