# Product Updates

Your one-stop-shop for the latest NiCE Cognigy product news and best practices

## Nhu Ho

### [Advanced LLM Prompting, Deepgram Aura Integration, and More with Cognigy.AI v4.70](/content/product-updates/v4.70)

Cognigy.AI v4.70 unveils powerful features for advanced LLM orchestration and humanlike voice conversations at...

### [Enhanced Enterprise Access Control and More with Cognigy.AI v4.69](/content/product-updates/v4.69)

The newest release of Cognigy.AI introduces more flexibility in role-based access control, improved error handling...

### [Web Connector in Knowledge AI, AI Copilot Salesforce Integration, and More with Cognigy.AI v4.68](/content/product-updates/v4.68)

From the ability to ingest web content in Knowledge AI to the new native Salesforce integration for AI Copilot...

### [Faster Agent Localization, Expanded Speech Model Support, and More with Cognigy.AI v4.67](/content/product-updates/v4.67)

From swift Locale migration to enhanced STT/TTS flexibility and streamlined voice design, here’s what awaits you...

### [LLM-Powered Digression Handling, Enhanced Call Tracing, and More with Cognigy.AI v4.66](/content/product-updates/v4.66)

Cognigy.AI v4.66 lets you combine the richness of Generative AI with the structured nature of Conversational AI...

### [Now On-Demand: Cognigy.AI Tech Update Q4 2023](/content/product-updates/cognigy-ai-tech-update-q4-2023/index.html)

This quarter, Cognigy’s experts come together to give you an exclusive roundup of our newest product updates.

### [Aleph Alpha Native Integration, Enhanced LLM Model Selection and More with Cognigy.AI v4.65](/content/product-updates/v4.65)

The latest release of Cognigy.AI features enhanced flexibility in LLM model selection alongside further improvements...

### [Now On-Demand: AI Copilot Webinar and Cognigy Session](/content/product-updates/introducing-ai-copilot/index.html)

Imagine a world where contact center agents are supercharged from day one:

### [Context-Aware LLM Conversations, Deepgram STT Integration, and More with Cognigy.AI v4.64](/content/product-updates/v4.64)

Cognigy.AI v4.64 unveils the new native integration with Deepgram speech service and contextualized conversation...

### [Optimized Search Accuracy in Knowledge AI and More with Cognigy.AI v4.63](/content/product-updates/v4.63)

Cognigy.AI v4.63 features substantial upgrades across the board, including enhanced search experiences with SO...

### [Call Tracing: Unlock New Dimensions in VUX Optimization](/content/product-updates/call-tracing/index.html)

In the burgeoning field of voice technology, optimizing Voice User Experience (VUX) is a sophisticated endeavor...

### [Voice Gateway Self-Service Portal, Context-Aware Search, and More with Cognigy.AI v4.62](/content/product-updates/v4.62)

Our latest release introduces seamless access to the Voice Gateway Self-Service Portal via Cognigy.AI authentication...

### [Unveiling Context Awareness in Cognigy Knowledge AI](/content/product-updates/context-awareness-knowledge-ai/index.html)

In the ever-evolving contact center landscape, staying ahead of the curve means constantly innovating and refining...

### [Native GPT-4 Support, Advanced Call Handling, and More with Cognigy.AI v4.61](/content/product-updates/v4.61)

Cognigy.AI v4.61 brings onboard native GPT-4 support, coupled with advanced features for error management in v...