# Product Updates

Your one-stop-shop for the latest NiCE Cognigy product news and best practices

# Sascha Wolter

Product

## [Managing AI Hallucinations: The Power of Tools & Parameters](/content/product-updates/managing-ai-hallucinations-the-power-of-tools-parameters/index.html)

Summary: This article outlines practical strategies to mitigate hallucinations using tools, parameters, and strategies.

Product

## [An Ultimate Guide to AI Agent Memory](/content/product-updates/an-ultimate-guide-to-ai-agent-memory/index.html)

Summary: Imagine interacting with an AI that doesn’t just answer your questions, but also remembers important context here.

Product

## [Prompt Engineering for AI Agents: From Guesswork to Precision](/content/product-updates/prompt-engineering-for-ai-agents/index.html)

Summary: Good prompts aren’t about magic words. They’re about structured thinking and steering patterns in the dialogue.

Product

## [Tackling Hallucinations: A Path to Trustworthy AI](/content/product-updates/tackling-hallucinations-a-path-to-trustworthy-ai/index.html)

Artificial Intelligence has made remarkable strides in recent years, yet one of the most persistent challenges remains the issue of hallucinations in AI responses.

Product

## [Effective Tactics to Mitigate Risks in LLM-Driven AI Agents](/content/product-updates/risk-mitigation-llm-ai-agents/index.html)

How can businesses embrace the power of Agentic AI without compromising trust? This article delves into the challenges and solutions.