Product Updates

Your one-stop-shop for the latest NiCE Cognigy product news and best practices

Sebastian Glock is Director of Product Marketing at Cognigy where he acts as a mediator between technology & business. He has advised top-tier companies in Europe and North America in digital projects and is a seasoned speaker at international conferences and events.

Cognigy.AI v4.12 adds Localization for Extensions

The newest release of Cognigy.AI, v4.12, comes with an option to add the Localization for Extensions. This all...

Cognigy Sessions: Deep Dive into Cognigy NLU

Cognigy Sessions is a techinar series from conversational AI experts for experts. Every episode gives deep insights into the features and best practices.

Enhanced capabilities for Insights & more with Cognigy.AI v4.11

Cognigy.AI v4.11 now includes the ability to apply custom themes to Cognigy Insights. Using this feature, the ...

Cognigy.AI v4.10 adds a New Node to Request a Rating

A new Flow Node "Request Rating" has been added to Cognigy.AI v4.10. Using this Node, you can ask end users to...

Out now: Cognigy Insights & Machine Translation

We're excited to announce that our new components, Cognigy Insights and Inbuilt Machine Translation, are available...

Watch our latest Release Webinar: Cognigy Insights & Inbuilt Machine Translation

If you didn't have a chance to watch our latest Cognigy.AI Release webinar live on August 24, this is definitely worth catching up on.

Cognigy.AI v4.9 adds new Extension capabilities

The newest release of Cognigy.AI, v4.9, comes with an embed code for the Webchat Widget. This allows web developers...

Enhanced Intent Training workflows with Cognigy.AI v4.8

Cognigy.AI v4.8 comes with an advanced set of filters for Intent Trainer. These filters allow bot designers to...

Turn Customer Interactions into Playbooks With Cognigy.AI v4.7

The latest Cognigy.AI v4.7 allows users to create Playbooks directly from the transcript stored in Contact Pro...

Improved Voicebot Handling with Cognigy.AI v4.6

Cognigy.AI v4.6 comes with better support for business users designing voice experiences: Voice Gateway messaging has been improved.

Cognigy.AI v4.5: More Power for Cognigy Packages

Cognigy.AI v4.5 brings new features that extend Cognigy.AI's capabilities to handle export and import packages...

Cognigy Sessions: Dive deep into Cognigy.AI Extensions

Cognigy Sessions is a techinar series from conversational AI experts for experts. Every episode gives deep insights into the features and best practices.

Revamped Intent Trainer & more with Cognigy.AI v4.4

We just launched Cognigy.AI v4.4, delivering once again an amazing list of improvements & new features.

Watch our Cognigy.AI v4.3 Release Webinar

Watch our short & crisp Cognigy.AI version 4.3 release webinar to get an overview of the latest additions ...

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